Reynaldo M.

I’m a bilingual Referral Coordinator with 3+ years of experience supporting U.S. healthcare practices, with deep specialization in the Florida healthcare market. I also have 3+ years of hands-on experience using eClinicalWorks (ECW), the EHR system most clinics rely on — so I can plug into your workflow from day one with little to no training needed. 💡 What I Offer: ✅ Referral Coordination & Insurance Authorizations — Managing diagnostic imaging referrals (X-rays, MRIs, CT scans, ultrasounds) and navigating complex insurance processes efficiently ✅ Florida Healthcare Specialist — 3+ years of focused experience working with Florida-based clinics and their referral/authorization requirements ✅ eClinicalWorks (ECW) Expert — 3+ years of daily use for referrals, authorizations, CPT coding, and patient records ✅ Bilingual Communication (English & Spanish) — Clear, professional interactions with diverse patients and teams ✅ Problem-Solving & Quick Adaptation — Comfortable in fast-paced, high-volume healthcare environments 📌 Key Experience: 🔹 Referral Coordinator & Insurance Specialist — Managing patient referrals and authorizations for Florida medical practices 🔹 3+ Years of Professional Referral Coordination Experience, including 3+ years in eClinicalWorks (ECW) 🔹 Healthcare & Call Center Expertise — Handling client inquiries, verifying benefits, and processing authorizations precisely I’m passionate about delivering high-quality service and contributing to projects that require strong communication, problem-solving, and insurance expertise. Let’s connect — I’m ready to support your goals and bring value to your team. 🚀