Natalia R.

Bilingual Legal Intake Specialist | Immigration & Personal Injury Case

I am a bilingual (English/Spanish) Legal Intake Specialist and Case Support professional with proven experience working remotely with U.S.-based law firms in immigration and personal injury. I specialize in managing the initial client experience and case preparation process, ensuring that every case is accurately documented, organized, and ready for attorney review. 🔹 Legal Intake & Client Management I handle high-volume intake for personal injury and immigration cases, conducting detailed client interviews in both English and Spanish. I gather critical case information, assess eligibility, and ensure a smooth and professional onboarding process. My intake experience includes: Workers’ Compensation Motor Vehicle Accidents (MVA) Dog Bites General Personal Injury 🔹 Immigration Case Support I provide direct support to immigration attorneys by preparing and organizing cases from intake to submission. 🔹My work includes: Preparing USCIS forms (EAD, asylum, VAWA, T & U Visas, waivers) Completing DS-160 forms and managing visa appointment scheduling Reviewing and organizing supporting evidence Assembling complete filing packages I also specialize in drafting detailed client declarations, transforming complex personal histories into clear, structured, and emotionally compelling narratives that strengthen each case. 🔹 Remote Work & Systems I am experienced working in fast-paced, remote legal environments, following strict processes and maintaining confidentiality at all times. I am comfortable using: eIMMIGRATION | Docketwise | INSZoom | MyCase | Litify | LawPay | SharePoint | Google Drive | Adobe Pro | Lexamica | GoHighLevel (GHL)