Christopher W.

I build AI agents that work from your real business data, so they answer customers, handle calls, and run workflows without guessing or making things up. Customer support agents. My most recent build had live CRM and order integrations with clean escalation to human agents, and the client told me I was at the top of the list of every contractor they’d hired on Upwork. For a telehealth company, I built the server that gives their AI support agent live store data, with a rules engine for product recommendations, strict rules so medical information never reaches the AI, and automatic escalation for urgent messages. Voice and messaging. AI phone agents with Retell, Vapi, and Twilio, plus WhatsApp and SMS automation for bookings, reminders, and guest check-ins. Automation and data. A reporting pipeline pulling from 9 POS and food delivery platforms including Toast, DoorDash, and Uber Eats. AI document processing for tax returns. A multi agent system for prospect research and outreach, with a human approving every message before it goes out. My own product. Navacay, my AI trip planner, is live on the App Store and checks every recommendation against real Google Places data so the AI can never invent a venue. What makes these work isn’t the AI model, it’s the system around it. Every agent answers from real data, sensitive cases follow clear rules, anything uncertain goes to a person, and nothing ships without testing and review. Credentials stay secure and you own all the code. US based (Central time), I reply within a few hours, and I offer ongoing support after launch. If you have a customer touchpoint or workflow that needs AI you can actually trust, send me a message and I’ll tell you how I’d build it.