Natalia H.

I am a bilingual Real Estate Operations and Property Management professional with over four years of remote work experience supporting U.S.-based companies. Throughout my career, I have worked across property management, real estate operations, executive support, customer service, logistics, and project coordination, giving me the ability to adapt quickly while keeping operations organized and running smoothly. My experience includes coordinating maintenance, vendors, lease renewals, move-ins and move-outs, resident and owner communications, inspections, delinquency follow-up, reporting, CRM management, and day-to-day portfolio administration. I have supported large residential portfolios and worked closely with Property Managers, owners, residents, vendors, and internal teams to ensure projects move forward efficiently. I am comfortable managing multiple priorities, coordinating between different stakeholders, solving problems proactively, and maintaining accurate documentation. Whether I’m supporting a real estate team, coordinating vendors, or improving operational workflows, my focus is always on communication, organization, and follow-through. My software experience includes AppFolio, Propertyware, Property Meld, LeadSimple, Tenant Turner, Rently, zInspector, iVueit, RingCentral, Google Workspace, Microsoft Office, Slack, and Canva. I also use AI tools such as ChatGPT and Claude to create SOPs, organize information, improve workflows, and draft professional communications. I enjoy roles where I can take ownership, anticipate needs, and help businesses operate more efficiently. I’m fully bilingual in English and Spanish and thrive in fast-paced remote environments where organization, accountability, and strong communication make a real difference.