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Michelle Alejandra T.

Michelle Alejandra T.

Customer Service & Tech Support | Invoicing, Customer Service, Server

Profile I've had the opportunity to work in several places as a customer support representative and manager, but the one where I learned the most has been at the Comcast Corporation. I've been there for five years and four months. Over this time, I've become capable enough to handle calls independently, offering support and resolving billing concerns. I like to keep things organized because it helps me work better. When everything's in order, it's easier to find what I need. Additionally, I have an ability for quick learning, and what's more important is my disposition to share what I know with others. Once I understand something, I become competitive with myself, always trying to do the extra mile.

🇭🇳Tegucigalpa, Honduras$15/hr90% JSSSince Jun 2024

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#28,946 / 412k
🇭🇳Country#120 / 1,029
Revenue, last 30 days
$1.6k

Last 6 months: $9.9k

World#26,772 / 412k
🇭🇳Country#125 / 1,029
Total earnings
$27k

Billed in all: $29k

World#117,724 / 412k
🇭🇳Country#352 / 1,029
Per project
$27k

$9.9k in the last 6 months

World#3,513 / 412k
🇭🇳Country#22 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇭🇳Country#154 / 1,029
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,675 / 412k
🇭🇳Country#529 / 1,029

Earnings, last 30 days

$28.5k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26k$27k$28k$29kOct 9Oct 24Nov 8

Skill rankings: #1 in 1 skill of 10

Rarest: top 3% in Organizational Chart, of 34. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Organizational Chart34 freelancers · 🇭🇳 #1Top 3%
  2. #8Corporate Social Responsibility120 freelancers · 🇭🇳 #1Top 7%
  3. #9Employee Motivation97 freelancers · 🇭🇳 #2Top 9%
  4. #23Creative Brief212 freelancers · 🇭🇳 #1Top 11%
  5. #55Multitasking598 freelancers · 🇭🇳 #2Top 9%
  6. #82Leadership Skills972 freelancers · 🇭🇳 #3Top 8%
  7. #482Presentation Design6,690 freelancers · 🇭🇳 #3Top 7%
  8. #513Phone Communication6,538 freelancers · 🇭🇳 #5Top 8%