Amalia M.

I help skincare, spa, dermatology, and wellness businesses deliver exceptional customer experiences through knowledgeable, empathetic, and professional support. With over 6 years of experience as a practicing Licensed Master Aesthetician and extensive work in medical spas, I bring both industry expertise and a customer-first approach to every interaction. 💎 What I Offer: • Professional customer support via email, chat, and phone • Deep knowledge of skincare products, medical-grade treatments, and spa services • Experience supporting dermatologists, aestheticians, and medspa providers • Ability to educate clients on products/treatments with clarity and care • Skilled in CRM systems, scheduling platforms, and patient coordination • Strong background in sales support, client retention, and relationship building ✨ I understand the language of skincare and aesthetics. Clients and patients feel supported, understood, and confident when working with me—whether I’m resolving an issue, recommending products, or ensuring a seamless booking and follow-up experience.