Rafael C.

PI Intake Specialist - Intake trainer, Supervisor, Data Collection

Native English, biligual - ABOUT ME Responsible professional, 32 years old, and a proud father of three. Family is my priority, especially cherishing moments with my youngest daughter born on January 11th. I love exploring Mexico's beautiful beaches as a seasoned traveler. Known for my strong work ethic and caring nature, I excel at balancing responsibilities with a positive attitude. SKILLS 1. Customer Service: Effective in assisting customers through chat, email, and phone. 2. Sales: Proven ability to convince customers, apply value, and drive sales. 3. Communication: Strong written and verbal communication skills in both English and Spanish. 4. Team Management: Experience in leading and managing a team. 5. Technical Support: Proficient in helping customers with technical issues. 6. Organization: Skilled in managing follow-ups and coordinating meetings.