Muhammad B.
Zoho CRM Expert | Zoho Creator Developer | Salesforce CRM Specialist
𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐙𝐨𝐡𝐨 𝐎𝐧𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 | 𝐙𝐨𝐡𝐨 𝐂𝐑𝐌 𝐄𝐱𝐩𝐞𝐫𝐭 | 𝐙𝐨𝐡𝐨 𝐂𝐫𝐞𝐚𝐭𝐨𝐫 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 | 𝐂𝐑𝐌 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 𝑀𝑜𝑠𝑡 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠𝑒𝑠 𝑑𝑜 𝑛𝑜𝑡 𝑠𝑡𝑟𝑢𝑔𝑔𝑙𝑒 𝑏𝑒𝑐𝑎𝑢𝑠𝑒 𝑡ℎ𝑒𝑦 𝑙𝑎𝑐𝑘 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒. They struggle because their CRM is disconnected, processes are manual, teams work in silos, and critical information gets lost between sales, operations, support, and finance. That is where I help. I am a Certified Zoho One Developer and CRM Automation Consultant with 6+ years of experience helping businesses design, automate, and optimize business systems using the Zoho ecosystem. I do not simply configure Zoho. I build scalable business infrastructure that reduces manual work, improves visibility, and allows teams to operate more efficiently. Whether you are implementing Zoho for the first time, migrating from another CRM, or trying to fix an existing setup that no longer supports your growth, I can help. 𝐖𝐡𝐚𝐭 𝐈 𝐇𝐞𝐥𝐩 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐀𝐜𝐡𝐢𝐞𝐯𝐞 ✔ Automated lead capture, qualification, and routing ✔ Sales pipelines that support consistent follow-up and conversion ✔ Workflow automation that eliminates repetitive manual tasks ✔ Connected systems across sales, support, operations, and finance ✔ Real-time reporting and executive dashboards ✔ Custom business applications and client portals ✔ Scalable processes designed for long-term growth 𝐙𝐨𝐡𝐨 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 I work across the complete Zoho ecosystem including: • Zoho CRM • Zoho Creator • Zoho One • Zoho Books • Zoho Inventory • Zoho Desk • Zoho Projects • Zoho Flow • Zoho Analytics • Zoho Campaigns • Zoho Forms • Zoho Sign • Zoho SalesIQ • Zoho Recruit • Zoho People • Zoho WorkDrive 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐏𝐫𝐨𝐯i𝐝𝐞 𝐙𝐨𝐡𝐨 𝐂𝐑𝐌 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 • CRM setup and implementation • Module and field architecture • Sales pipeline design • Workflow automation • Blueprint configuration • Approval processes • CRM audits and optimization • Lead management systems • Zoho Creator Development • Custom business applications • Internal operational systems • Customer portals • Vendor portals • Employee portals • Mobile-friendly business applications 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐃𝐞𝐥𝐮𝐠𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • Advanced Deluge scripting • Custom functions • Workflow automation • Scheduled automation • Cross-application synchronization • Process automation • Integrations & APIs • Zoho API integrations • REST APIs • Webhooks • Shopify integrations • WordPress integrations • QuickBooks integrations • Stripe integrations • Payment gateway integrations • Third-party business software integrations • Analytics & Reporting • Zoho Analytics dashboards • KPI reporting • Executive dashboards • Custom reports • Operational visibility systems 𝐌𝐲 𝐙𝐨𝐡𝐨 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 I focus on business processes first and software second. 1️⃣ Discovery & Business Process Mapping 2️⃣ CRM & Data Architecture Design 3️⃣ Workflow & Automation Configuration 4️⃣ Custom Development & Integrations 5️⃣ Reporting & Analytics 6️⃣ User Training & Optimization This ensures Zoho supports your business instead of forcing your business to adapt to software limitations. 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 For businesses operating across multiple CRM platforms, I also provide Salesforce consulting and development services. 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐬: • Sales Cloud • Service Cloud • Salesforce Flow • Apex Development • Lightning Customization • Custom Objects • Experience Cloud • Reports & Dashboards • API Integrations • Data Migration • CRM Automation 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✅ Certified Zoho One Developer ✅ 6+ Years of CRM & Automation Experience ✅ Business Process Driven Approach ✅ Advanced Deluge & Zoho Creator Expertise ✅ Strong API & Integration Experience ✅ Scalable System Architecture ✅ Reliable Communication ✅ Long-Term Support & Optimization ✅ Experience Across Sales, Operations, Support, Finance, and HR Workflows 𝐼𝑓 𝑦𝑜𝑢𝑟 𝑍𝑜ℎ𝑜 𝑠𝑦𝑠𝑡𝑒𝑚 𝑓𝑒𝑒𝑙𝑠 𝑚𝑎𝑛𝑢𝑎𝑙, 𝑑𝑖𝑠𝑐𝑜𝑛𝑛𝑒𝑐𝑡𝑒𝑑, 𝑑𝑖𝑓𝑓𝑖𝑐𝑢𝑙𝑡 𝑡𝑜 𝑚𝑎𝑛𝑎𝑔𝑒, 𝑜𝑟 𝑢𝑛𝑑𝑒𝑟𝑢𝑡𝑖𝑙𝑖𝑧𝑒𝑑, 𝐼 𝑐𝑎𝑛 ℎ𝑒𝑙𝑝 𝑡𝑟𝑎𝑛𝑠𝑓𝑜𝑟𝑚 𝑖𝑡 𝑖𝑛𝑡𝑜 𝑎 𝑠𝑡𝑟𝑢𝑐𝑡𝑢𝑟𝑒𝑑, 𝑎𝑢𝑡𝑜𝑚𝑎𝑡𝑒𝑑, 𝑎𝑛𝑑 𝑠𝑐𝑎𝑙𝑎𝑏𝑙𝑒 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠 𝑝𝑙𝑎𝑡𝑓𝑜𝑟𝑚. 𝑆𝑒𝑛𝑑 𝑚𝑒 𝑎 𝑚𝑒𝑠𝑠𝑎𝑔𝑒 𝑎𝑛𝑑 𝑙𝑒𝑡'𝑠 𝑑𝑖𝑠𝑐𝑢𝑠𝑠 ℎ𝑜𝑤 𝑤𝑒 𝑐𝑎𝑛 𝑜𝑝𝑡𝑖𝑚𝑖𝑧𝑒 𝑦𝑜𝑢𝑟 𝑍𝑜ℎ𝑜 𝐶𝑅𝑀, 𝑍𝑜ℎ𝑜 𝑂𝑛𝑒 𝑒𝑛𝑣𝑖𝑟𝑜𝑛𝑚𝑒𝑛𝑡, 𝑜𝑟 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠 𝑎𝑢𝑡𝑜𝑚𝑎𝑡𝑖𝑜𝑛 𝑤𝑜𝑟𝑘𝑓𝑙𝑜𝑤𝑠. #ZohoDeveloper #ZohoCRMExpert #ZohoOneDeveloper #ZohoCreatorDeveloper #ZohoConsultant #ZohoAutomation #DelugeDeveloper #ZohoCRM #ZohoCreator #ZohoOne #ZohoFlow #ZohoAnalytics #ZohoBooks #ZohoInventory #ZohoDesk #CRMConsultant #CRMDeveloper #BusinessAutomation #APIIntegration #WorkflowAutomation #Salesforce
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $23k
Billed in all: $38,190$38k
$4.6k in the last 6 months
Across 28 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Zoho CRM
Ranked by MRR among everyone on Upwork with the skill.
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