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Joyce S.

Joyce S.

Customer Service VA

🌟 Customer Service Specialist | Dispute Resolution Expert 🌟 Hello! I hold a bachelor’s degree in education and a professional teaching license in the Philippines. Beyond my academic background, I bring extensive experience in customer service and a passion for delivering exceptional client support. 💼 What I Bring to the Table: ✔️ Dispute Resolution Expertise: Skilled in handling PayPal and Klarna disputes with efficiency and professionalism. ✔️ Tech-Savvy Support: Proficient in using digital tools like Zendesk, Shopify, and Help Scout to streamline workflows. ✔️ Efficient Communication: Friendly and prompt email and chat support to address concerns effectively. ✔️ Customer Satisfaction First: Committed to ensuring clear communication and timely solutions every step of the way. ✨ I’m dedicated to providing results-driven solutions that elevate your business and keep your clients happy. Let’s work together to achieve your goals and take your customer experience to the next level!

🇵🇭San Juan, Philippines$7/hr90% JSS5.00 (3)Since Jun 2024

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,242 / 412k
🇵🇭Country#7,128 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $7.1k

Total earnings
$27k

Billed in all: $28k

World#118,127 / 412k
🇵🇭Country#19,455 / 56.3k
Per project
$9k

$7.1k in the last 6 months

World#18,125 / 412k
🇵🇭Country#4,243 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,142 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$28.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27.5k$28.0k$28.5k$29.0kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Social Science

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Social Science63 freelancers · 🇵🇭 #1Top 6%
  2. #5Lesson Plan64 freelancers · 🇵🇭 #1Top 8%
  3. #32Online Instruction263 freelancers · 🇵🇭 #6Top 12%
  4. #52Help Scout232 freelancers · 🇵🇭 #24Top 22%
  5. #88Teaching1,301 freelancers · 🇵🇭 #16Top 7%
  6. #163Email1,368 freelancers · 🇵🇭 #70Top 12%
  7. #736Google Docs8,007 freelancers · 🇵🇭 #360Top 9%
  8. #1,127Zendesk5,908 freelancers · 🇵🇭 #609Top 19%