Joyce S.
Customer Service VA
🌟 Customer Service Specialist | Dispute Resolution Expert 🌟 Hello! I hold a bachelor’s degree in education and a professional teaching license in the Philippines. Beyond my academic background, I bring extensive experience in customer service and a passion for delivering exceptional client support. 💼 What I Bring to the Table: ✔️ Dispute Resolution Expertise: Skilled in handling PayPal and Klarna disputes with efficiency and professionalism. ✔️ Tech-Savvy Support: Proficient in using digital tools like Zendesk, Shopify, and Help Scout to streamline workflows. ✔️ Efficient Communication: Friendly and prompt email and chat support to address concerns effectively. ✔️ Customer Satisfaction First: Committed to ensuring clear communication and timely solutions every step of the way. ✨ I’m dedicated to providing results-driven solutions that elevate your business and keep your clients happy. Let’s work together to achieve your goals and take your customer experience to the next level!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.1k
Billed in all: $28,369$28k
$7.1k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Social Science
Ranked by MRR among everyone on Upwork with the skill.
- #4Social Science63 freelancers · 🇵🇭 #1Top 6%🇵🇭#1 of 3
- #5Lesson Plan64 freelancers · 🇵🇭 #1Top 8%🇵🇭#1 of 8
- #32Online Instruction263 freelancers · 🇵🇭 #6Top 12%🇵🇭#6 of 20
- #52Help Scout232 freelancers · 🇵🇭 #24Top 22%🇵🇭#24 of 106
- #88Teaching1,301 freelancers · 🇵🇭 #16Top 7%🇵🇭#16 of 179
- #163Email1,368 freelancers · 🇵🇭 #70Top 12%🇵🇭#70 of 514
- #736Google Docs8,007 freelancers · 🇵🇭 #360Top 9%🇵🇭#360 of 3,336
- #1,127Zendesk5,908 freelancers · 🇵🇭 #609Top 19%🇵🇭#609 of 2,921