Stella Theophilus F.

Your business has grown, but the way things get done behind the scenes has not always grown with it. Projects need coordination, processes need structure, systems need maintaining, and someone needs to make sure important work keeps moving. I’m an Operations Manager and Project Coordinator who works across the operational layer of growing businesses. I help bring structure to projects, workflows, SOPs, CRM systems, team processes, partnerships, and the day to day execution that keeps priorities moving. I’m not a strategy only consultant. I’m involved in the execution. I build and document processes, coordinate projects, organize systems, track deliverables, support teams, manage follow through, and look for the gaps that make work slower or harder than it needs to be. Where I come in: ✅ Operations Management: Coordinating day to day operations, organizing workflows, tracking priorities, improving processes, maintaining operational records, and keeping work moving across different areas of the business. ✅ Project Coordination: Coordinating tasks, timelines, stakeholders, deliverables, meetings, documentation, and follow ups so projects move from planning into execution without losing momentum. ✅ SOPs & Process Design: Documenting how work gets done, creating repeatable processes, organizing workflows, and turning scattered or informal processes into something the team can actually follow. ✅ CRM & Systems Management: Managing HubSpot, Airtable and other business systems, maintaining databases and pipelines, organizing information, tracking activities, and improving the way teams use their systems. ✅ Team & Administrative Operations: Supporting onboarding, hiring workflows, internal coordination, executive operations, meetings, communications, research, documentation, and the operational work that keeps teams organized. ✅ Partnership & Outreach Operations: Managing outreach pipelines, researching organizations, coordinating communications, maintaining partnership records, preparing documentation, and keeping conversations moving through the next stage. ✅ Content & Marketing Operations: Coordinating content calendars, newsletters, publishing workflows, content repurposing, social media scheduling, and the operational side of keeping content moving consistently. Tools I work with: HubSpot, Airtable, Mondaycom, Asana, Notion, Trello, Zapier, Make, Google Workspace, Microsoft 365, Slack, Zoom, Canva and other tools depending on the workflow. What I bring is ownership. When a project has multiple moving pieces, I keep them organized. When a process is unclear, I document it. When information is scattered, I structure it. When something needs follow through, I keep it moving. And when I notice a recurring operational problem, I look for a better way to handle it. I’ve spent 6+ years supporting executives and working across operations, project coordination, SaaS, EdTech, AgriTech, partnerships, and growing teams. If you need an Operations professional who can step into the business, bring structure to the moving parts, and stay close to execution, let’s talk.