Valerie Joy T.
Customer Service Representative
Hello! I’m a professional Virtual Assistant with extensive experience in customer service, client support, and administrative tasks. I specialize in ensuring smooth customer interactions, managing inquiries, and providing top-notch support that keeps clients happy and businesses running efficiently. I’m highly skilled in platforms and tools such as SevenRooms, Salesforce, Tripleseat, GDS, Gmail, JustCall, Cisco, Microsoft Office Suite, and many more, allowing me to efficiently handle reservations, communication, and customer data across multiple channels. From managing emails, phone calls, and live chats to resolving client concerns and coordinating with teams, I deliver fast, accurate, and friendly service. I pride myself on clear communication, attention to detail, and reliability, adapting quickly to your workflows to support your business operations. My goal is simple: make your processes easier, your clients happier, and your business more efficient. Let’s collaborate to elevate your customer experience and provide support that truly makes a difference!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.2k
Billed in all: $8,019$8k
$7.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Food & Beverage
Ranked by MRR among everyone on Upwork with the skill.
- #18Five993 freelancers · 🇵🇭 #11Top 19%🇵🇭#11 of 60
- #26Retail272 freelancers · 🇵🇭 #12Top 10%🇵🇭#12 of 94
- #33Travel434 freelancers · 🇵🇭 #13Top 8%🇵🇭#13 of 93
- #49Food & Beverage670 freelancers · 🇵🇭 #6Top 7%🇵🇭#6 of 90
- #66Insurance435 freelancers · 🇵🇭 #32Top 15%🇵🇭#32 of 193
- #159Email1,368 freelancers · 🇵🇭 #69Top 12%🇵🇭#69 of 514
- #209Inbound Inquiry1,295 freelancers · 🇵🇭 #121Top 16%🇵🇭#121 of 784
- #631Salesforce3,758 freelancers · 🇵🇭 #191Top 17%🇵🇭#191 of 1,007