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Ifedayo Stephen  A.

Ifedayo Stephen A.

IT & Technical Customer Support | Fast Solutions, Happy Clients.

Are you tired of dealing with slow responses, unresolved IT issues, or systems that just don’t work the way they should? I understand how frustrating it can be when technical problems disrupt your productivity and peace of mind. That’s where I come in! I’m an IT professional with a proven track record of solving IT headaches quickly and efficiently. Whether it’s troubleshooting complex issues, managing user accounts in Active Directory, or ensuring seamless Office 365 operations, I bring a results-focused and empathetic approach to every challenge. Here’s how I can help you: • Quick Resolutions: From software-hardware troubleshooting to managing helpdesk ticketing systems like ServiceNow, ServiceDesk and Spiceworks, I specialize in resolving problems with speed and precision. • Reliable Systems: I ensure your networks (LAN, WAN, WI-FI, TCP/IP, DNS) and devices (Windows, Linux, Mac) run smoothly, reducing downtime and improving efficiency. • Clear Communication and Support: I keep customers informed every step of the way and provide patient, jargon-free explanations when needed. I don’t just fix problems; I proactively work to prevent them, so you can focus on what matters most—running your business successfully. Let’s collaborate to eliminate your frustrations and create IT solutions that work seamlessly. Feel free to reach out—I’d love to help!

🇳🇬Lagos, Nigeria$15/hr100% JSSSince Jun 2024

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,704 / 412k
🇳🇬Country#170 / 13.8k
Revenue, last 30 days
$2.5k

Last 6 months: $16k

World#16,255 / 412k
🇳🇬Country#207 / 13.8k
Total earnings
$51k

Billed in all: $56k

World#75,160 / 412k
🇳🇬Country#714 / 13.8k
Per project
$51k

$16k in the last 6 months

World#916 / 412k
🇳🇬Country#5 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,675 / 412k
🇳🇬Country#12,872 / 13.8k

Earnings, last 30 days

$55.8k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$52k$54k$56kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Operating System87 freelancers · 🇳🇬 #1Top 3%
  2. #17ServiceNow340 freelancers · 🇳🇬 #1Top 5%
  3. #26macOS393 freelancers · 🇳🇬 #1Top 7%
  4. #32Hardware Troubleshooting642 freelancers · 🇳🇬 #3Top 5%
  5. #47Windows Administration668 freelancers · 🇳🇬 #3Top 7%
  6. #52IT Support978 freelancers · 🇳🇬 #3Top 5%
  7. #59Windows Server862 freelancers · 🇳🇬 #5Top 7%
  8. #71Ticketing System1,296 freelancers · 🇳🇬 #9Top 5%