Oluoma A.

Are you overburdened with admin tasks and scheduling conflicts? Are endless client emails slowing you down? Let me take the chaos off your plate and restore balance, so you can focus on growing your business and maximizing profit! I have 3 years of professional experience working with U.S.-based organizations such as Ascensus, Glass Lewis, and H&R Block, where I supported business executives and managers with high-level administrative support, client communication, and data management. During this time, I successfully managed client accounts, streamlined communication channels, supported HR functions, and maintained accurate data systems. These experiences have equipped me to adapt quickly to diverse industries and confidently handle both client-facing and behind-the-scenes tasks. Here's how I can support your business ✅ Inbox, Email & Calendar Management - organizing inboxes, manage scheduling, prevent conflicts, and ensure executives stay on top of priorities. ✅ CRM & Database Management - utilizing tools such as Salesforce and HubSpot to streamline customer tracking and engagement. ✅ Project Coordination & Workflow Management - task tracking, process documentation and reporting using tools such as Asana, Trello, ClickUp and Notion. ✅ Customer Support & Client Relations - multi-channel customer support via phone, email, and chat, delivered with professionalism and empathy ✅ Data Entry, Web Research & Documentation - accurate database management, detailed online research and well-structured documentation to reduce errors and save you time. ✅ Reports Preparation & Compliance Support - preparing reports and ensuring compliance with company processes. ✅ HR Administrative Support - payroll and benefits inquiries, onboarding assistance, and employee communication. Tools/Platforms I work with: Communication & Collaboration: Zoom, LiveChat, Slack, Skype, RingCentral, Outlook Project & Task Management: Notion, Asana, Trello, ClickUp, Google Calendar Airtable CRM & Data Management: Salesforce, HubSpot, PeopleSoft Productivity & Documentation: Google Suite, Microsoft Office, SharePoint, Adobe Acrobat Design: Canva Why Work With Me? - Streamlined Operations: Organized inbox and calendar management that reduced scheduling conflicts by up to 30%, allowing executives to stay focused on priorities instead of logistics. - Reliable Client Support: Handled 50+ client communications weekly, across chat, phone and email, ensuring timely and accurate resolutions. - Data Precision: Delivered 95% data integrity in records and compliance tasks, reducing errors and rework. - Platform Versatility: Experienced in 10+ tools across CRM, project management, and productivity, ensuring quick workflow integration. - Dependable & Confidential: Managed sensitive HR and client data with discretion, safeguarding trust and compliance. - Independent & Collaborative: Experienced in working independently in remote settings and within cross-functional teams. Let's Work Together My goal isn't to just manage tasks, I integrate into your workflow, providing reliable support so you can concentrate on strategy and growth. Let's connect and explore how I can best support you in simplifying your day-to-day.