Rosemary A.

When your business has more moving parts than you have time to manage, who owns the operations? You have clients to serve, projects to move forward, people to coordinate, systems to maintain, deadlines to track, and opportunities to follow up on. I step into that space and manage the operational work behind the business. I work with founders, ADHD and neurodivergent professionals, coaches, agencies, and startups across business operations, workflow management, project coordination, executive support, client operations, and podcast guest booking. My work involves managing operational pipelines, coordinating workflows, tracking projects and deliverables, maintaining systems, documenting processes, managing communication, and making sure the right actions happen at the right time. Business Operations & Workflow Management • Manage operational and project pipelines from intake to completion • Coordinate tasks, deadlines, deliverables, and recurring workflows • Manage team, client, and external stakeholder communication • Build and maintain SOPs and process documentation • Organise CRM systems, databases, files, and internal information • Track outstanding actions, follow-ups, and deadlines • Support client onboarding and ongoing account operations • Conduct research and turn findings into organised, usable information • Identify workflow gaps and support process improvements • Coordinate multiple projects and priorities across the business Executive & Administrative Support • Calendar and meeting management • Inbox and email management • Scheduling and travel coordination • Meeting preparation and follow-up • Research and information gathering • Document, report, and presentation preparation • Contact and CRM management • Stakeholder communication • Priority and action tracking • Administrative workflow management Podcast Guest Booking Podcast booking is another area I specialise in, with 3+ years of experience managing guest acquisition campaigns. I manage the full pipeline from podcast research and qualification to prospecting, personalised outreach, follow-ups, host communication, scheduling, booking confirmation, and reporting. I’ve secured 20+ podcast placements for clients, including The Kara Goldin Show, Ever Forward Radio, Beyond the To-Do List, Leading Women in Tech, Thought Leadership Leverage, Web3 with Sam Kamani, and others. Selected results: 20+ podcast placements secured for clients 30% reduction in booking turnaround time after standardising outreach workflows 25% increase in guest response rates through improved outreach and follow-up sequences I’ve worked across technology, Web3 and cryptocurrency, entrepreneurship, leadership, healthcare, wellness, skincare, academia, digital transformation, and personal development. Tools i use: Business Operations & Project Management: Notion, Mondaydotcom, Airtable, Trello, ClickUp, Asana, Slack, Google Workspace, Microsoft 365, Google Sheets, Excel Executive Support: Gmail, Outlook, Google Calendar, Calendly, Zoom, Microsoft Teams, Google Drive, OneDrive, Dropbox, DocuSign Client Operations & CRM: Zendesk, HubSpot, Airtable, CRM and helpdesk platforms Podcast Research & Booking: Rephonic, Podchaser, Listen Notes, LinkedIn Sales Navigator, Google Search Automation & AI: Zapier, Make, ChatGPT, Claude, Gemini, Perplexity, Microsoft Copilot I’m comfortable stepping into an existing operation, learning how the business works, and taking ownership of the processes that keep it moving. You won’t need to micromanage me. I ask the right questions upfront, understand the outcome you need, take ownership of the work, and keep you informed as things progress. Ready to bring more structure to your operations? Click “Invite,” hire me, or send me a message directly. I’d love to hop on a quick 15-minute chat, understand what you’re working on, and walk you through how I’d approach it. Give me the first two weeks to get into the work, create visible progress, and show you the value of having someone who takes ownership without needing to be micromanaged.