Melissa B.

Do you need help implementing AI automations, creating demos, or improving customer flows? I offer comprehensive support to teams: from prompt editing and JSON editing to CRM automation, WhatsApp message templates, quality control, and technical meetings with customers. I work as an AI Technical Analyst/AI Operations, ensuring that your AI assistant and automations work correctly, follow the right rules, and deliver an excellent customer experience, especially during high-visibility launches, events, and demos. How I can help you: • AI support during events (live troubleshooting + technical coordination) • AI demo design (use cases, scripts, flows, and smooth user experience) • CRM automations (rules, triggers, follow-ups, lead management) • Flow analysis and improvements (conversation logic + customer journey) • Prompt engineering and AI assistant editing (tone, behavior, policies) • Basic JSON editing for assistant configuration and flows • WhatsApp templates + messaging flows (conversion-focused) • Quality control: test cases, error reporting, flow/AI behavior validation • Technical support and customer onboarding •Leading technical meetings with customers (clear, structured, and action-oriented) Tools I work with: • Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) • Excel / Word • ClickUp, Trello • Slack • Zoom / Google Meet • CRM Native Spanish speaker • Detail-oriented • Fast learner • Reliable delivery.