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David I.

David I.

Risk & Compliance Analyst | Virtual Assistant | Customer Support

I’m a detail-oriented professional with experience in customer support, risk investigation, KYC/AML, compliance, and administrative operations. I’ve handled high-volume workloads, investigated complex cases, reviewed sensitive documentation, and consistently met productivity and quality targets. I’m comfortable working independently, following SOPs, managing CRM systems, and communicating professionally with customers and internal teams. What I can help with: * Customer Support & Virtual Assistance * Data Entry & Administrative Tasks * CRM Management * KYC / AML & Risk Investigation * Document & Data Review * Research & Case Management * Email & Customer Communication I’m organized, reliable, quick to learn new systems, and focused on delivering accurate work on time. If you need someone who can take ownership of tasks and get them done without constant supervision, I’m ready to help.

🇳🇮Managua, Nicaragua$7/hr90% JSSSince Jul 2024

Earnings and projects

MRR
$768

Last 6 months ÷ 2.2 months active (since Aug 2026)

World#59,763 / 412k
🇳🇮Country#299 / 1,207
Revenue, last 30 days
—

Read daily since Oct 15, under 30 days

Total earnings
$1.7k
World#346,365 / 412k
🇳🇮Country#1,123 / 1,207
Per project
$1.7k

$1.7k in the last 6 months

World#85,556 / 412k
🇳🇮Country#336 / 1,207
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇳🇮Country#224 / 1,207
Projects in all
1
100% fixed0% hourly
World#360,671 / 412k
🇳🇮Country#684 / 1,207

Earnings, last 30 days

$1.7k+$600 earned since Oct 15Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.0k$1.5k$2.0kOct 15Oct 27Nov 7

Tracked from Oct 15, 2026.

Skill rankings: Top 12% in Expert

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Investigative Reporting142 freelancers · 🇳🇮 #1Top 14%
  2. #37Anti-Money Laundering185 freelancers · 🇳🇮 #2Top 20%
  3. #46Know Your Customer168 freelancers · 🇳🇮 #1Top 27%
  4. #73Expert627 freelancers · 🇳🇮 #2Top 12%
  5. #171Chat & Messaging Software924 freelancers · 🇳🇮 #6Top 19%
  6. #213Server1,052 freelancers · 🇳🇮 #11Top 20%
  7. #270Compliance1,250 freelancers · 🇳🇮 #4Top 22%
  8. #337Inbound Inquiry1,295 freelancers · 🇳🇮 #9Top 26%