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Jessica S.
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Jessica S.

Project Management | Business Process Improvement

Strategic and impact-driven operations leader with more than 10 years of experience designing delivery systems and managing complex, multi-stakeholder programs across international development, philanthropy, and tech-for-good sectors. I specialize in building the processes, teams, and partnerships that translate strategy into high-quality, measurable results. I have led large-scale organizational improvement efforts, managed multimillion-dollar grant portfolios, and advised executive teams on aligning strategy with operations. My approach blends structure and adaptability, connecting big-picture vision to the systems, workflows, and documentation that sustain it. Core strengths include: Program and Operations Management: Building and scaling internal systems that improve coordination, accountability, and delivery quality across 100 global projects. Process Design and Improvement: Developing clear SOPs, risk frameworks, and performance tracking tools to enhance efficiency and compliance. Strategic Planning and Execution: Turning executive priorities into actionable roadmaps through change management tools. Stakeholder and Team Leadership: Managing diverse teams and fostering collaboration between senior leadership, funders, and local partners. Clients and colleagues describe my style as organized, proactive, and deeply collaborative. I bring clarity to complexity and ensure teams have what they need to succeed.

🇺🇸Mesa, United States$88/hr100% JSS4.92 (4)Since Jul 2024

Earnings and projects

MRR
$22

Last 6 months ÷ 6

World#163,994 / 412k
🇺🇸Country#21,712 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $131

Total earnings
$14k

Billed in all: $15k

World#166,534 / 412k
🇺🇸Country#27,094 / 62.1k
Per project
$1.8k

$131 in the last 6 months

World#83,412 / 412k
🇺🇸Country#14,055 / 62.1k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,096 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
8

Across 12 contracts

17% fixed83% hourly
World#223,563 / 412k
🇺🇸Country#31,849 / 62.1k

Earnings, last 30 days

$15.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.0k$15.2k$15.4k$15.6kOct 9Oct 24Nov 8

Skill rankings: Top 32% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #25Enterprise Risk Management58 freelancers · 🇺🇸 #11Top 43%
  2. #117Continuous Improvement320 freelancers · 🇺🇸 #31Top 37%
  3. #229Risk Assessment540 freelancers · 🇺🇸 #49Top 42%
  4. #796Communication Skills2,224 freelancers · 🇺🇸 #90Top 36%
  5. #1,294Process Improvement2,840 freelancers · 🇺🇸 #371Top 46%
  6. #2,142Management Skills6,116 freelancers · 🇺🇸 #342Top 35%
  7. #5,347Writing16,517 freelancers · 🇺🇸 #1,635Top 32%
  8. #7,744Project Management18,568 freelancers · 🇺🇸 #1,421Top 42%