Mordecai O.

Hey there! I'm Mordecai 👋 I'm an operations automation specialist with strong experience building systems for global companies like Indeed. → I've built automations directly responsible for over £2 million in weekly revenue → I've built systems that helped recruitment agencies achieve a billing accuracy rate of 99.5% on an average invoice volume of £2.5 million. → I have helped my clients and colleagues save up to 21 hours a week in admin time. What I do I design and build end-to-end operational workflows, from lead intake to invoicing, from data processing to compliance tracking. Most of my work involves connecting the tools you already use (Google Sheets, Monday, Airtable, QuickBooks, Slack, Salesforce, Shopify, and more) into automated pipelines that save time, reduce errors, and give you real visibility into your operations. My core specialties: Workflow automation - Multi-step processes that trigger automatically based on real business events (new bookings, form submissions, status changes, order completions) System integration - Connecting CRMs, ERPs, invoicing tools, and communication platforms so data flows where it needs to without manual handoffs AI-powered workflows - Using OpenAI and other AI models to automate content creation, document summarization, proposal generation, and data classification Custom dashboards & reporting - Turning messy spreadsheets into structured tracking systems with real-time performance insights Tools & platforms I work with Make (Integromat) · Zapier · n8n · Google Apps Script · Monday · Airtable · Google Workspace · Shopify · Salesforce · QuickBooks · PandaDoc · Slack · OpenAI Platform · JavaScript · SQL · REST APIs · GraphQL How I work Every engagement starts with understanding your current process, not just the tools, but the pain points, bottlenecks, and the things that keep falling through the cracks. I document the workflow, propose a solution with clear milestones, and build iteratively so you can see progress and give feedback along the way. I don't over-engineer, and I don't build things you won't use. Most clients start with a single pain point and end up coming back for more once they see how much time they get back. Ready to stop doing things the hard way? Send me a message and let's talk about what's slowing your team down. I look forward to collaborating with you! Best Regards, Mordecai