Valentina O.

Hi there! Are you a busy short-term rental host or entrepreneur who needs a reliable right hand to help keep things running smoothly? I support Airbnb, VRBO hosts in managing day-to-day operations, communicating with guests, and keeping calendars, turnovers, and reviews on track, so you can breathe easier and focus on growth. I also work with executives and business owners, helping them stay organized, meet deadlines, and get back hours in their week. With over 3 years of experience in customer service, short-term rental management, and executive virtual assistance, I don’t just complete tasks, I anticipate needs and bring proactive solutions. 📌What I Can Do for You Short-Term Rental Support 👉🏻24/7 Guest Messaging & Booking Management 👉🏻Superhost-Level Communication & Conflict Resolution 👉🏻STR Listing Optimization (Airbnb, VRBO, BDC) 👉🏻Calendar Management & Smart Pricing (PriceLabs, AirDNA) 👉🏻Check-in/Check-out Coordination 👉🏻Cleaning & Maintenance Scheduling (Turno, Properly) 👉🏻PMS Setup & Admin (Hospitable, Guesty, Lodgify, Hostaway) 👉🏻Automated Review Management & Response Templates 📌Executive Virtual Assistance 👉🏻Calendar, Inbox & File Organization (Google Workspace, Outlook) 👉🏻Scheduling, Travel Booking & Itinerary Planning 👉🏻CRM Updates, Research, Report Creation 👉🏻Project Management (Asana, Trello, ClickUp, Notion) 👉🏻Inbox Zero & Timely Follow-ups 👉🏻Light Canva Design & Social Media Scheduling (Buffer, Later) 📌Real Results I’ve Delivered: 👉🏻Maintained a 5+ guest rating across 10+ listings 👉🏻Reduced average guest response time to under 10 minutes 👉🏻Helped scale a client from 3 to 15 STR properties 👉🏻 Coordinated 100+ cleanings per month without missed turnovers 👉🏻Managed executive calendars across 3 time zones 👉🏻Organized and responded to 2,000+ unread emails 📌What Clients Say: "Valentina is an incredibly valuable member of the team. She is dedicated, hardworking, smart, and has a great attitude. She manages about 20 short-term rental properties for me, and she is an expert at this because she knows how to communicate with guests, she manages the multiple calendars with ease, she is always available to help, and she became a natural leader of our other team members very quickly. She also has a couple of rare talents that I haven't found in most others - she is proactive and creative in finding ways to accomplish what needs to be done, and she asks for feedback to ensure she's exceeding expectations - which she always is! She is always looking for new ways to help, which is so valuable to a busy and overwhelmed person like me and I consider myself very lucky to have found such a dedicated, responsible, and outstanding person. She is also a pleasure to work with on a daily basis, and I hope we work together for a very, very long time!" ⭐⭐⭐⭐⭐ Working with VALENTINA was a fantastic experience! She’s a highly skilled Virtual Assistant who exceeded my expectations by delivering top-quality results ahead of schedule. From start to finish, she was professional, detail-oriented, and committed to helping me achieve my goals. Her excellent communication, organization, and proactive problem-solving made her a true asset to my project. If you’re looking for a reliable and efficient Virtual Assistant to streamline your tasks, manage communications, or boost productivity, I recommend VALENTINA! I look forward to working with her again.” ⭐⭐⭐⭐⭐ 📌 Tools I Work With: 👉🏻STR & Hospitality Airbnb | VRBO | BDC| Hospitable | Guesty | Lodgify | Hostaway | Turno | Properly | RemoteLock | KeyNest | PriceLabs | AirDNA 👉🏻Admin & Communication Google Workspace | Outlook | Microsoft Office | Slack | Zoom | Calendly | OpenPhone | WhatsApp | ChatGPT | Apollo 👉🏻Project & Client Management Asana | Trello | ClickUp | Monday| Notion | HubSpot | Freshdesk | Hostinger 📌Why Clients Choose Me: 👉🏻Proactive, not just reactive 👉🏻Highly organized & dependable 👉🏻 Tech-savvy & quick to learn new tools 👉🏻Friendly, fast, and clear communicator 👉🏻 Detail-obsessed and results-focused 👉🏻Always professional, always on time 📌 Available For: 👉🏻 Long-Term or Ongoing Roles 👉🏻Project-Based or Short-Term Help 👉🏻Hourly or Fixed-Rate Contracts 📌Let’s Talk Whether you’re growing your short-term rental business or just need a trusted virtual assistant to keep you on track, I’m here to help. Let’s chat about how I can take some weight off your shoulders, click “Invite to Job” or “Hire Me” to get started.