Cookie Jane T.

Hi! I'm a dedicated and detail-oriented professional with 3 years of experience in property management, specializing in leasing coordination, tenant relations, customer support, and administrative assistance. I’ve successfully supported property managers and real estate teams in handling day-to-day operations, coordinating leases, resolving tenant concerns, and streamlining back-office tasks to ensure smooth and efficient management of rental portfolios. What I bring to the table: ✅ Assistant Property Management: Coordinated maintenance requests and vendor communication Handled rent collection and lease renewals Assisted with tenant onboarding and move-outs Familiar with AppFolio ✅ Leasing Coordination: Drafted lease agreements and ensured compliance Conducted background checks and application screening Scheduled property viewings and followed up on leads ✅ Customer Support & Admin: Delivered responsive and empathetic customer service Managed emails, calendars, and documentation Prepared reports, notices, and correspondence Skilled in Google Workspace, Microsoft Office, and CRM tools I am highly organized, self-motivated, and thrive in fast-paced virtual environments. Whether you're a solo landlord or a growing property management company, I can be your reliable right hand — taking tasks off your plate so you can focus on growing your business. Let’s connect and discuss how I can help you manage your properties with excellence!