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Manuel G.

Manuel G.

Customer Service & Tech Support | Accounting Basics, Accounting

I've worked in customer service and technical support for over 5 year helping clients with their request, solving technical issues and improving their overall experience. I've worked in companies like accedo and bestbuy, handling calls, emails and chats in both English and Spanish. I have experience using CRM tools and Microsoft software and how to troubleshoot if it's needed. My strengths include active listening, clear communication and problem-solving under pressure.

🇻🇪Cabimas, Venezuela$4/hr100% JSSSince Jul 2024
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,128 / 412k
🇻🇪Country#399 / 3,245
Revenue, last 30 days
$1.1k

Last 6 months: $7.3k

World#38,951 / 412k
🇻🇪Country#432 / 3,245
Total earnings
$12k

Billed in all: $13k

World#181,341 / 412k
🇻🇪Country#1,533 / 3,245
Per project
$12k

$7.3k in the last 6 months

World#12,576 / 412k
🇻🇪Country#121 / 3,245
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇻🇪Country#1,023 / 3,245
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇻🇪Country#2,722 / 3,245

Earnings, last 30 days

$12.6k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$11k$12k$13kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 13

Rarest: top 9% in Time Estimate, of 11. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Time Estimate11 freelancers · 🇻🇪 #1Top 9%
  2. #108Problem Resolution837 freelancers · 🇻🇪 #5Top 13%
  3. #242Ticketing System1,296 freelancers · 🇻🇪 #3Top 19%
  4. #248Troubleshooting1,460 freelancers · 🇻🇪 #6Top 17%
  5. #634ChatGPT5,588 freelancers · 🇻🇪 #11Top 11%
  6. #881Phone Support5,089 freelancers · 🇻🇪 #16Top 17%
  7. #883Phone Communication6,538 freelancers · 🇻🇪 #13Top 14%
  8. #1,035CRM Software8,314 freelancers · 🇻🇪 #35Top 12%