Sara V.

You focus on growing your business. I'll make sure everything behind the scenes gets done. Are unpaid invoices piling up? Clients waiting for follow-ups? Projects falling behind? Or are you simply spending too much time managing daily operations instead of running your business? That's where I come in. I'm Sara, a bilingual (English/Spanish) Operations, Project Management, and Billing & Collections professional with over 5 years of experience helping businesses and law firms stay organized, improve efficiency, and deliver results. My approach is simple: I take ownership, solve problems, and get things done. You don't need to understand complicated software, constantly check on my progress, or explain the same task twice. I'll help you build a smoother operation while keeping you informed about what matters. Here's how I can make your life easier: ✅ Billing & Collections: Follow up on outstanding invoices, manage accounts receivable, coordinate payment arrangements, and help improve cash flow while maintaining professional client relationships. ✅ Law Firm Operations: Support legal billing, client communications, administrative workflows, and day-to-day operations. I'm also a Clio Certified Administrator. ✅ Project Management: Keep projects moving, coordinate teams, track deadlines, and make sure important tasks don't get forgotten. ✅ Business & Administrative Support: Manage schedules, emails, reports, documentation, and the everyday responsibilities that consume your valuable time. ✅ Client Relationship Management: Keep your clients informed, address concerns, and provide the attentive service that encourages long-term relationships. ✅ Process Improvement: Identify what's slowing your business down and implement practical solutions that save time, reduce mistakes, and make daily work easier. Why work with me? I've supported law firm operations, managed projects involving multiple departments, handled collections and customer relationships, and helped teams improve their performance. My background includes experience with Alonso & Alonso Attorneys at Law, Briefwell LLC, Optum Global Solutions, and Teleperformance. I'm certified in Clio Administration, Six Sigma Green Belt, Legal Innovation, and Agile Project Management, with advanced English proficiency (C1). But here's what matters most: I don't just complete tasks. I care about the results those tasks create for your business. I'm proactive, organized, easy to communicate with, and comfortable working independently. If I see a problem, I look for a solution. If something needs attention, I follow through. You don't need another person to manage. You need someone you can count on. Let's talk about what's taking up your time and how I can help you take control of it.