Hector G.

Customer Support & Appointment Setting Specialist | Email, Chat & VA

Hello! I’m a bilingual Customer Support and Technical Support Specialist with over 6,000 hours worked on Upwork and proven experience delivering high quality support through email, chat, and administrative assistance. I specialize in: • Customer support • Email and chat communication • Technical troubleshooting • CRM and ticket management • Administrative support • Data entry and reporting • Microsoft 365 & Dynamics 365 I’m known for being reliable, detail oriented, professional, and responsive. I understand how important customer experience is for any business, and I always aim to provide fast, clear, and empathetic support. I am fluent in both English and Spanish, which allows me to assist a wider range of customers and teams effectively. If you’re looking for someone dependable who can represent your company professionally and help keep operations running smoothly, I’d be happy to help.