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Susan H.
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Susan H.

Top Rated Finance & Ops Specialist | Customer & Executive Support

I help small businesses and growing companies keep their finances accurate, organized, and up to date. As a Top Rated Upwork freelancer with a 100% Job Success Score, I provide bookkeeping, finance administration, and operational support that helps business owners save time, improve financial visibility, and focus on growth. My services include: ✔ Bookkeeping and account maintenance ✔ Bank and credit card reconciliations ✔ Accounts payable and accounts receivable ✔ Invoicing and payment tracking ✔ Financial reporting and data analysis ✔ Payroll support and administration ✔ Xero, QuickBooks, Sage, and other accounting systems ✔ Business administration and operational support With qualifications including ACCA Accounting Technician, Certified Bookkeeper, ECDL Administrator, Digital Marketer, and Tender Expert, I combine financial accuracy with strong operational and administrative experience. Whether you need ongoing bookkeeping support, help cleaning up accounts, managing invoices, or improving back-office processes, I provide reliable, detail-oriented support that keeps your business running smoothly. Why clients work with me: • Top Rated freelancer with 100% Job Success • $20,000+ earned on Upwork • 900+ hours worked successfully with clients • Experienced across Xero, QuickBooks, Sage, and cloud-based accounting systems • Strong background in bookkeeping, finance operations, and business administration

🇮🇪Limerick, Ireland$30/hr100% JSS5.00 (5)Since Jul 2024

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#14,343 / 412k
🇮🇪Country#26 / 844
Revenue, last 30 days
$2.6k

Last 6 months: $17k

World#14,863 / 412k
🇮🇪Country#29 / 844
Total earnings
$41k

Billed in all: $44k

World#88,691 / 412k
🇮🇪Country#143 / 844
Per project
$2.4k

$1.3k in the last 6 months

World#66,576 / 412k
🇮🇪Country#111 / 844
Projects, last 6 months
13
46% fixed54% hourly
World#12,442 / 412k
🇮🇪Country#17 / 844
Projects in all
17

Across 21 contracts

38% fixed62% hourly
World#149,091 / 412k
🇮🇪Country#254 / 844

Earnings, last 30 days

$43.5k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$40k$42k$44kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Customer Care

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Document Control252 freelancers · 🇮🇪 #1Top 5%
  2. #35Customer Care2,153 freelancers · 🇮🇪 #1Top 2%
  3. #45Training1,082 freelancers · 🇮🇪 #1Top 4%
  4. #63Accounting Software1,270 freelancers · 🇮🇪 #1Top 5%
  5. #73HR & Business Services1,631 freelancers · 🇮🇪 #2Top 4%
  6. #147Payroll Accounting2,679 freelancers · 🇮🇪 #1Top 5%
  7. #148Accounts Payable3,205 freelancers · 🇮🇪 #1Top 5%
  8. #152Account Management3,086 freelancers · 🇮🇪 #1Top 5%