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Vaibhav S.

Vaibhav S.

Experienced Customer Service Specialist & Promotional Industry

🌐 Profile Summary: I am a dedicated professional with a strong background in customer service and the promotional industry. My expertise lies in effectively resolving customer queries via 💬 chat, ensuring seamless solutions, and maintaining high customer satisfaction. Additionally, I bring valuable experience in research 🔍 and order management 📦 within the promotional sector, combined with proficiency in utilizing various CRM systems 🖥️ to optimize workflow and client interactions. 💼 Key Skills & Strengths: 🤝 Customer Service Expertise: Proficient in addressing and resolving customer inquiries through chat with a focus on efficiency and customer satisfaction. 📊 Promotional Industry Knowledge: Extensive experience in research and order management, encompassing all stages of the order process, from placing orders with suppliers 🛒 to ensuring timely delivery to clients 🚚. 🖥️ CRM Proficiency: Skilled in leveraging multiple CRM platforms to streamline processes and enhance client relationships. 🖋️ Presentation Skills: Adept at creating professional and impactful presentations to communicate ideas, strategies, and project progress effectively. 🔄 Order Management: Comprehensive understanding of the entire supply chain, ensuring smooth coordination between suppliers and clients. 🌟 Professional Goals: I am passionate about delivering exceptional service ✨, streamlining operations 🔄, and contributing to organizational success 🏆. My aim is to leverage my experience and skills to drive efficiency, foster customer loyalty 🤗, and support business growth 📈.

🇮🇳Jaipur, India$5/hr90% JSSSince Jul 2024

Earnings and projects

MRR
$810

Last 6 months ÷ 6

World#57,442 / 412k
🇮🇳Country#6,273 / 45.9k
Revenue, last 30 days
$882

Last 6 months: $4.9k

World#46,646 / 412k
🇮🇳Country#4,988 / 45.9k
Total earnings
$15k

Billed in all: $16k

World#164,668 / 412k
🇮🇳Country#21,574 / 45.9k
Per project
$7.4k

$2.4k in the last 6 months

World#22,975 / 412k
🇮🇳Country#2,455 / 45.9k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
2

Across 5 contracts

0% fixed100% hourly
World#328,886 / 412k
🇮🇳Country#39,422 / 45.9k

Earnings, last 30 days

$16.2k+$882 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.0k$15.5k$16.0k$16.5kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Presentations

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Tracking Number22 freelancers · 🇮🇳 #3Top 36%
  2. #20Promotional Products96 freelancers · 🇮🇳 #7Top 21%
  3. #46Sage254 freelancers · 🇮🇳 #13Top 18%
  4. #90Inside Sales328 freelancers · 🇮🇳 #6Top 27%
  5. #170Order Entry618 freelancers · 🇮🇳 #7Top 28%
  6. #272Order Management1,128 freelancers · 🇮🇳 #14Top 24%
  7. #324Trello2,262 freelancers · 🇮🇳 #13Top 14%
  8. #466Order Fulfillment1,928 freelancers · 🇮🇳 #8Top 24%