Oku-Abasi A.

Real Estate/Virtual Assistant |Social Media Manager |Customer Support

Let’s Unlock Efficiency and Growth with My Expert Virtual Assistant Services… Hello, My name is Oku-Abasi & I am a highly skilled and seasoned Virtual Assistant, Real Estate Virtual Assistant, Social Media Manager & Customer Support dedicated to transforming business operations with expertise and efficiency. With several years of experience, I am exceptional and proactive, knowledgeable and proficient, result driven and adaptable. I seamlessly excel in - Administrative & Executive Virtual Assistance - Providing exceptional customer service support - Supporting real estate businesses with administrative tasks, lead generation, and transaction coordination - Managing short & long term rental properties and ensuring seamless guest experiences - Strategic engineering for engagement and consistency - Community management and inbox management Key Strengths ✅️ Administrative support ✅️ Market research and data entry ✅️ Calendar management (Outlook, Google Calendar) ✅️ To-do and itinerary management ✅️ Email management and correspondence ✅️ Transcription and note-taking services ✅️ Document creation (project charter, submittals, reports) ✅️ Customer service support Real Estate Virtual Assistance 🎯 Transaction Coordination: Managing transactions from contract to closing, ensuring timely and accurate communication with all parties involved. 🎯 Lead Generation: Generating leads through social media, online advertising, and email marketing, and qualifying leads to ensure they meet your business criteria. 🎯 Listing Management: Creating and managing property listings on various platforms, including MLS, Zillow, HotPads etc 🎯 Property Management: Coordinating property maintenance and repairs, managing handymen and cleaners, and ensuring property cleanliness and organization. 🎯 Guest Communications: Responding to guest inquiries and messages, providing exceptional customer service and support, and coordinating check-in and check-out processes. 🎯 Short-Term/Long-Term Rental Management: Managing short-term and long-term rental properties on platforms like Airbnb, VRBO, and coordinating guest services and amenities, and ensuring compliance with local regulations and laws. 🎯 Market Research: Conducting market research to provide insights on local market trends, competition, and pricing strategies. 🎯 CRM Management: Managing CRM systems to ensure accurate and up-to-date contact information, lead tracking, and transaction management. Social Media Management 🎯 Content creation: Hooks, short videos, carousels, captions and repurposing content 🎯 Community Engagement: Managing replies, direct messages, proactive outreach, and participating in niche conversations to build trust (using X Pro, Brand24, Mention) 🎯 Video Editing: Reels and short-form edits for TikTok and Instagram (with tools like Veed, CapCut Pro, Adobe Premiere Pro, and Descript) 🎯 Creator Collaborations: Sourcing, drafting briefs, approvals, and tracking (using Grin, Aspire, Modash, Upfluence) 🎯 Reporting: Weekly insights, monthly deep dives, and an experiment roadmap (using native analytics, GA4, Looker Studio, and Sheets) 🎯 Clean Ops: Organizing content calendars and vaults in Notion or Sheets, ensuring smooth handoffs in Slack 🎯 Strategic Analysis & Insight: Utilizing analytics to assess social media performance and develop strategies that result in measurable improvement 🎯 Outstanding Customer Interaction: Maintaining a 100% clean email inbox rate and improving sales follow-up efficiency, ensuring client retention and satisfaction. Hiring me equates... 🥇Enhanced Productivity: Streamlined operations and efficient project management to increase productivity and reduce workload. 🥇Expert Support: Specialized support for real estate businesses, including transaction coordination, lead generation, and property management. 🥇Scalable Solutions: Customized solutions to meet the unique needs of your business, with the ability to scale up or down as needed. 🥇Seamless Communication: Timely and accurate communication with clients, guests, and stakeholders to ensure exceptional customer service. 🥇Data-Driven Decision Making: Robust reporting and analytics to provide insights on business performance and inform data-driven decision making. 🥇Increased Revenue: Effective marketing strategies and lead generation techniques to increase revenue and drive business growth. So, if you're looking for a reliable and experienced Virtual Assistant to help you grow your business & a detailed oriented follower of directives, I'm here to help. I believe that until my client is satisfied, the job is not done, so contact me today and let's get started on transforming your business operations. Best regards, Oku-Abasi. A