Keletso M.

I'm a seasoned Business Systems Analyst with over 5 years of expertise in transforming organizational processes through strategic technology solutions. My career highlights include optimizing efficiencies and driving profitability by translating complex business needs into innovative, cost-effective solutions. Why choose me? Process Optimization: Expert in identifying and implementing process improvements that enhance operational efficiency and reduce costs. Notably achieved a 30% reduction in annual IT expenditure through strategic information systems initiatives. Technology Implementation: Proficient in deploying and managing Microsoft365. I excel in leveraging technology to its fullest potential. From migrating email systems to Microsoft 365 and implementing Active Directory enhancements, to configuring advanced email authentication protocols for improved deliverability, my expertise spans a wide range of IT domains. Training & Support: I have developed and delivered targeted training sessions that facilitate seamless adoption of new systems, reducing support requests by 40% and promoting user proficiency. IT Security & Compliance: I ensure data integrity and resilience through robust backup strategies and centralized endpoint protection. My experience with tools like Veeam Backup for Microsoft 365, Nessus, Wazuh, Microsoft Sentinel and Kaspersky Small Office Security guarantees protection against potential threats and data loss incidents. Infrastructure Management: Management of LAN infrastructure projects, using Ubiquiti Unifi devices, enhancing network performance and reliability. Let's Connect! If you're looking for a proactive Business Systems Analyst who can drive transformative change through technology and process optimization, let's discuss how I can bring value to your projects. Contact me today to explore possibilities!