Rona Kristine M.

Detail-oriented and reliable Virtual Assistant with strong communication, organizational, and problem-solving skills. Experienced in providing administrative and customer support, managing multiple tasks efficiently, and delivering accurate results in fast-paced environments. Fluent in English and Tagalog, with a commitment to professionalism, continuous learning, and exceptional service. 𝗖𝗢𝗥𝗘 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 🛒 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲: Order processing, fulfillment, cancellations, reorders, reshipments 🚚 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀: PO tracking, carrier coordination, shipment monitoring, warehouse coordination 💻 𝗡𝗲𝘁𝗦𝘂𝗶𝘁𝗲: Sales orders, POs, inventory checks, order updates, fulfillment 📦 𝗔𝗺𝗮𝘇𝗼𝗻: Vendor/Marketplace operations, order exceptions, inventory & shipment monitoring 💬 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Order updates, OOS communication, issue resolution, vendor/client follow-up Tools & Systems NetSuite • Amazon Vendor Central • Amazon Seller Central • Shopify• IRMS • TMS • Microsoft Teams • Salesforce 💎 𝗦𝗞𝗜𝗟𝗟𝗦 𝗧𝗛𝗔𝗧 𝗦𝗘𝗧 𝗠𝗘 𝗔𝗣𝗔𝗥𝗧 🔍 𝗗𝗲𝘁𝗮𝗶𝗹-𝗢𝗿𝗶𝗲𝗻𝘁𝗲𝗱 — I catch issues before they become bigger problems. ⚡ 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 — I quickly adjust to new tools, processes, and changing priorities. ⭐ 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗙𝗼𝗹𝗹𝗼𝘄-𝗧𝗵𝗿𝗼𝘂𝗴𝗵 -I don't just complete a task—I make sure it gets followed through until the issue is resolved. 🤝 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 — I work well with customers, teams, warehouses, and carriers. 🔄 𝗙𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 — I adjust quickly to changing priorities, processes, and business needs. 🎯 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 & 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱 — I manage priorities while keeping work accurate and on track.