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Byron H.
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Byron H.

Customer Service, Tech Support and Law firm Intake Specialist

Professional Summary Enthusiastic, dedicated to creating an enjoyable, inviting and dynamic learning atmosphere. I've worked for companies like UPS, Amazon, and T-Mobile for approximately 12 years, always striving to grow, focusing entirely on customer service, prioritizing solving the issue they called about in an efficient and empathetic manner.

🇬🇹Quetzaltenango, Guatemala$9/hr100% JSSSince Jul 2024
GlobeUpwork

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,321 / 412k
🇬🇹Country#56 / 369
Revenue, last 30 days
$1.7k

Last 6 months: $11k

World#25,010 / 412k
🇬🇹Country#54 / 369
Total earnings
$46k

Billed in all: $48k

World#81,496 / 412k
🇬🇹Country#85 / 369
Per project
$23k

$5.7k in the last 6 months

World#4,746 / 412k
🇬🇹Country#13 / 369
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇬🇹Country#56 / 369
Projects in all
2

Across 12 contracts

0% fixed100% hourly
World#328,886 / 412k
🇬🇹Country#224 / 369

Earnings, last 30 days

$48.2k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$46k$47k$48k$49kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Active Listening

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Computer Basics307 freelancers · 🇬🇹 #1Top 3%
  2. #14Active Listening497 freelancers · 🇬🇹 #2Top 3%
  3. #18Organizational Behavior425 freelancers · 🇬🇹 #1Top 4%
  4. #30Organizer722 freelancers · 🇬🇹 #1Top 4%
  5. #40Multitasking598 freelancers · 🇬🇹 #3Top 7%
  6. #104Communication Skills2,224 freelancers · 🇬🇹 #1Top 5%
  7. #156Typing5,170 freelancers · 🇬🇹 #1Top 3%
  8. #1,391Customer Support20,101 freelancers · 🇬🇹 #3Top 7%