Nkeiruka I.

I help Airbnb and short-term rental hosts deliver exceptional guest experiences by managing guest communication, reservations, review responses, listing updates, maintenance coordination, and daily property operations. With experience supporting the management of 40+ properties, I understand what it takes to maintain high guest satisfaction and efficient rental operations. My expertise includes: • Guest Communication & Support • Airbnb & Vrbo Management • Hostaway PMS Management • Breezeway Cleaning & Turnover Coordination • Reservation & Calendar Management • Review Management • Listing Optimization & Updates • Maintenance Coordination • Airbnb Claims & Conflict Resolution • Administrative Support I am proficient with tools such as Hostaway, Breezeway, ClickUp, Google Workspace, Airbnb, and Vrbo, allowing me to provide organized, tech-savvy support that helps hosts save time, improve guest experiences, and keep their properties running smoothly. I pride myself on being proactive, detail-oriented, and responsive, ensuring every guest receives timely support while helping hosts maintain five-star service.