Charla B.

As a dedicated Healthcare Virtual Assistant with 4 years of experience supporting multispecialty medical practices, I help healthcare providers streamline their administrative workflows so they can focus more on patient care and less on paperwork. I have hands-on experience with leading Electronic Health Record (EHR) systems, including: - AthenaOne / Athena Health - Spruce - DrChrono - Headway - IntakeQ - Zocdoc - Psychology Today - AdvancedMD VoIP: Spruce, Vonage & Nextiva I’m well-versed in managing day-to-day clinic operations such as: - Patient scheduling and appointment coordination - Referrals - Managing medical records and patient data - Medical Record Request - Insurance verification - Email and calendar management for providers - HIPAA-compliant data handling - Data Entry My background working with multispecialty departments has strengthened my ability to adapt quickly, manage multiple tasks efficiently, and maintain accuracy under pressure. I understand the importance of confidentiality, professionalism, and excellent communication in a healthcare setting. If you’re looking for a HIPAA certified, patient care coordinator, reliable, detail-oriented, and proactive virtual assistant who can help your practice run more efficiently and support your long-term goals, I’d love to connect and discuss how I can contribute to your team.