Sergio Ivan V.

Do you lack the time for tasks that consume too much of your day and prevent you from focusing on more important matters? I can handle those tasks for you efficiently and in an organized manner. I am a bilingual person (spanish and english) who has experience in administrating time and resources. Committed, patient and highly motivated customer service oriented person with experience in the tourism and cultural industry. The main services I offer are: - Agenda management: arranging appointments with suppliers or customers and keeping up to date the management of internal meetings. - Customer service: receiving and making phone calls, answering questions, solving problems, providing information, maintaining communication. - Correspondence management: emails, social media messages, letters and documents. - Document organization: Filing and maintaining important documents in a systematic manner for easy search and access. - Project management assistance: Assist in planning and follow-up. - Preparation of reports and presentations. - Data research and analysis. - Follow-up on logistical tasks: making shipments and tracking shipments. - Translation and Interpretation: English-Spanish. Some of the tools I use: - Google Drive, DropBox, OneDrive & WeTransfer - Google Sheets & Microsoft Excel - Google Documents & Microsoft Word - Google Slides, Microsoft PowerPoint and Canva - Zoom, Google Meet - Google Forms My best qualities: - Communication - Organization - Analytical capacity - Perseverance - Adaptability - Commitment - Writing - Patience - Kindness I have experience in administrating the visitor-activities of one of the most recognized museums in Mexico's City Downtown, where I also worked as tourist guide, and interpreter translator.