Clement N.

PROFILE Computer Science graduate with a solid foundation in theoretical principles and practical applications, currently excelling as a Technical Support Engineer in Microsoft 365 Concierge. Possessing a comprehensive understanding of Microsoft technologies, including proficiency in troubleshooting and resolving technical issues across the Microsoft 365 suite. Demonstrated ability to deliver exceptional customer service through effective communication, empathy, and problem-solving skills. A collaborative team player with a proactive approach to learning and adapting to new technologies and challenges. Committed to delivering high-quality outcome while continuously seeking for professional growth and development in the ever-evolving field of technology.