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Ivanna V.
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Ivanna V.

n8n & AI Automation Specialist | Make, AI Agents & CRM Integrations

Are you spending too much time moving data between systems, manually processing leads, or managing workflows that should run automatically? I build n8n and Make automations, AI agents, and API integrations that connect CRMs, SaaS platforms, e-commerce systems, and other business applications. I design end-to-end workflows using REST and GraphQL APIs, webhooks, data transformations, and conditional logic. My work covers lead management, CRM automation, customer support, order processing, data synchronization, and internal operations. I also integrate OpenAI, Claude, and Gemini into business workflows for document processing, data extraction, classification, lead qualification, and AI agents that interact with external tools. ===PROJECTS I'VE BUILT=== • AI Lead Capture & Qualification | n8n, Apollo, OpenAI, Airtable Built an automated lead processing workflow that captures incoming leads, enriches company data through Apollo, and uses OpenAI to score leads from 0–80 and classify them as Hot, Warm, or Cold. The workflow creates or updates Airtable records, prevents duplicates, and notifies the team through Slack and email. When Apollo enrichment fails, the lead is still captured and flagged for manual review instead of being lost. • AI Customer Support & Shopify Integration | Make, GraphQL API Built an integration between an AI chatbot and Shopify using Make, webhooks, and the Shopify GraphQL API. The workflow retrieves verified order details, including line items and custom attributes, transforms the data, and returns structured responses the chatbot can use to answer customer questions. This allows the chatbot to work with actual order information rather than generate answers based on assumptions. • Airtable → Shopify Product Automation | n8n, GraphQL, AI Developed an automated product publishing workflow using Airtable as the source of truth and Shopify GraphQL API for product synchronization. The system validates product data, generates AI-assisted descriptions, processes images, creates or updates products, and tracks synchronization status. It also prevents duplicate products and identifies records that need attention before publishing. ===HOW I APPROACH AUTOMATION=== I'm a bit obsessive about the boring parts. What happens if an API goes down mid-run? What if required information is missing? What if the same webhook is received twice? These are the situations I think about when designing workflows. I use data validation, error handling, retries, duplicate prevention, and fallback logic where needed. I also test different scenarios before considering a workflow ready. For me, a workflow isn't finished just because it runs successfully once. It should be reliable, maintainable, and understandable when something needs attention. ===WHAT I CAN BUILD FOR YOU=== ✅ n8n & Make Workflow Automation - custom workflows, business processes, Zapier automations, and application integrations ✅ AI Automation & AI Agents - OpenAI, Claude, Gemini, AI-powered workflows, document processing, data extraction, classification, and AI tool integrations ✅ CRM Automation & Integrations - HubSpot, Zoho CRM, Pipedrive, Airtable; lead capture, qualification, routing, follow-ups, and data synchronization ✅ Marketing Automation Integrations - lead management, CRM data sync, automated follow-ups, and integrations between marketing platforms and business systems ✅ API & System Integrations - REST API, GraphQL, Webhooks, Meta Graph API, and custom integrations between applications ✅ E-commerce Automation - Shopify integrations, product synchronization, order processing, and customer support workflows ✅ Business Process & Operations Automation - ClickUp, Airtable, Google Sheets, internal workflows, and project management integrations ✅ Existing Workflow Improvements - workflow optimization, data validation, error handling, and monitoring ===TECH STACK=== Automation: n8n, Make (Integromat), Zapier AI: OpenAI, Claude, Gemini APIs & Data: REST API, GraphQL, Webhooks, JSON, Data Transformation CRM & Business Platforms: HubSpot, Zoho CRM, Pipedrive, Airtable, ClickUp, Shopify Other Integrations: Google Sheets, Slack, Gmail, Apollo, Meta Graph API ===HOW I WORK=== I start by understanding your business process, the systems involved, and what the automation needs to accomplish. From there, I design the workflow, build the integrations, test the logic and edge cases, and document how everything works. The goal is a solution your business can use and maintain, not just a workflow that looks good in a demo. Have an automation project in mind? Send me a message with the tools you're using, the process you want to automate, and what's currently taking up your team's time. We can discuss how to approach the integration and what needs to be built.

🇺🇦Lviv, Ukraine$28/hr100% JSS5.00 (3)Since Jul 2024
GlobeUpwork

Earnings and projects

MRR
$514

Last 6 months ÷ 6

World#76,879 / 412k
🇺🇦Country#3,047 / 14.3k
Revenue, last 30 days
$0

Last 6 months: $3.1k

Total earnings
$4.7k

Billed in all: $5.1k

World#260,485 / 412k
🇺🇦Country#10,540 / 14.3k
Per project
$425

$1k in the last 6 months

World#198,112 / 412k
🇺🇦Country#8,240 / 14.3k
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇺🇦Country#2,681 / 14.3k
Projects in all
11

Across 12 contracts

42% fixed58% hourly
World#192,417 / 412k
🇺🇦Country#7,811 / 14.3k

Earnings, last 30 days

$5.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4.9k$5.0k$5.1k$5.2kOct 8Oct 23Nov 7

Skill rankings: Top 17% in JavaScript

Ranked by MRR among everyone on Upwork with the skill.

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  7. #1,277Automated Workflow5,123 freelancers · 🇺🇦 #20Top 25%
  8. #1,332Make.com5,663 freelancers · 🇺🇦 #58Top 24%