Maria V.

Bilingual Virtual Assistant | Administrative & Customer Support

Hi! I’m Maria, a bilingual (English–Spanish) Virtual Assistant and Administrative Professional with 1 year of remote experience in a medical clinic. I handled customer service, insurance authorizations, medical referrals, and medical records, using ECW (eClinicalWorks CRM/EHR), Excel, and Teams, ensuring data is managed accurately and efficiently. I also have extensive experience as an Administrative and Virtual Assistant, supporting daily operations, managing communications, and handling multiple tasks with strong attention to detail. My 4 years of experience as an English teacher strengthened my patience, adaptability, and ability to work with people of all ages. I am organized, reliable, and proactive, committed to providing high-quality administrative and customer support. I can assist with: Administrative support (email, calendar, scheduling) Customer service and client communications Data management and Excel reporting Medical administrative tasks (authorizations, referrals, records) Social media support and CRM management Let’s collaborate to help your business run smoothly and efficiently!