Liezl S.

Chargeback Specialist | Issuer & Acquirer| Stripe | Shopify | PayPal

Experienced Chargeback Specialist with a proven track record in dispute resolution across multiple platforms including Visa Online, Stripe, Shopify, and PayPal. Skilled in managing diverse chargeback cases—fraud, non‑fraud, and authorization‑related claims—while consistently maintaining a strong win rate through strategic, detail‑oriented handling. Adept at interpreting complex policies, reconciling financial discrepancies, and crafting evidence‑driven responses that protect business interests and foster customer trust. Highly adaptable to evolving systems and workflows, with demonstrated success in high‑volume environments. Committed to precision, accountability, and continuous improvement, bringing expertise in both issuer and acquirer dispute management to strengthen operational performance and compliance strategy.