Rodalyn C.

Versatile professional with experience in customer service, virtual assistance, e-commerce support, and automotive BDR. I help businesses streamline operations through email management, Shopify support, project coordination, and reliable customer communication. Automotive BDR Managed inbound and outbound customer communication, qualified leads, and scheduled appointments to support sales and improve the customer experience. Customer Service Nearly five years of experience handling customer inquiries, resolving concerns, and providing support across retail, e-commerce, and financial accounts. Virtual Assistance & E-commerce Support Managed emails, Shopify orders, refunds, tracking, and administrative tasks to keep daily operations running efficiently. Project & Social Media Management Coordinated tasks, managed schedules, and created engaging content using project management and collaboration tools.