Hamza Ahmad N.
Backend Developer | Voice AI | Twilio | Telnyx | APIs | Automation
I build production-ready Voice AI, Twilio and Telnyx systems for SaaS platforms and businesses that need reliable calling, messaging, automation and backend integrations. My recent Upwork projects include building complex Telnyx/Twilio phone systems, AI voice agents, SMS workflows, WebRTC functionality, API integrations and scalable backend infrastructure. What I Can Build • AI Voice Agents & AI Receptionists • Twilio Voice & SMS Systems • Telnyx Voice, SMS & Call Control Integrations • Inbound & Outbound Calling Systems • IVR, Call Routing & Call Forwarding • WebRTC & Browser-Based Calling • SIP & VoIP Integrations • Call Recording, Tracking & Analytics • CRM Calling Integrations • OpenAI / LLM Voice Workflows • Vapi & AI Calling Integrations • Automated SMS & WhatsApp Workflows • Custom REST APIs & Webhooks • SaaS Backend Architecture • n8n, Make & Zapier Automation • CRM & Business System Integrations Backend & Full Stack Development I also build the infrastructure behind these systems using: Node.js | NestJS | Express | Python | FastAPI | React | Next.js | PostgreSQL | MongoDB | Supabase | Redis | AWS | Docker I can handle everything from the frontend dashboard to backend APIs, databases, call infrastructure and third-party integrations. API & Business Integrations I have experience integrating platforms including: Twilio | Telnyx | OpenAI | Stripe | PayPal | QuickBooks | Xero | NetSuite | Salesforce | Shopify | HubSpot | Zoho | Supabase Typical projects include: • Connecting SaaS applications with Twilio or Telnyx • Building AI-powered inbound/outbound calling agents • Creating multi-tenant communication systems • Connecting CRMs with calling and messaging platforms • Automating lead qualification and appointment booking • Building secure API and webhook integrations • Synchronizing data between SaaS, CRM, ERP and accounting systems • Troubleshooting existing voice, SMS and automation systems Why Clients Hire Me ✓ 7+ years of development experience ✓ Strong Twilio/Telnyx and Voice AI experience ✓ Full-stack capability - frontend, backend, APIs and infrastructure ✓ Experience working with complex production systems ✓ Clear communication and consistent progress updates ✓ Strong troubleshooting and problem-solving approach ✓ Focus on reliable, maintainable and scalable solutions If you are building or troubleshooting a Voice AI system, Twilio/Telnyx integration, SaaS backend or business automation, send me the architecture or requirements and I can help you determine the cleanest implementation.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.4k
Billed in all: $6,678$6.7k
$1.1k in the last 6 months
Across 6 contracts
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 13% in WebRTC
Ranked by MRR among everyone on Upwork with the skill.
- #10Telephone System60 freelancers · 🇵🇰 #1Top 17%🇵🇰#1 of 1
- #34VoIP Software176 freelancers · 🇵🇰 #3Top 19%🇵🇰#3 of 17
- #59NetSuite Development269 freelancers · 🇵🇰 #15Top 22%🇵🇰#15 of 51
- #61WebRTC468 freelancers · 🇵🇰 #9Top 13%🇵🇰#9 of 85
- #134Twilio API710 freelancers · 🇵🇰 #46Top 19%🇵🇰#46 of 198
- #541Zoho CRM2,793 freelancers · 🇵🇰 #87Top 19%🇵🇰#87 of 539
- #764REST API5,063 freelancers · 🇵🇰 #179Top 15%🇵🇰#179 of 1,278
- #911Supabase4,116 freelancers · 🇵🇰 #262Top 22%🇵🇰#262 of 1,141