Nathalie R.

🩷 Need a proactive Bilingual Administrative Assistant / Data Entry Specialist to streamline your business? You’re in the right place! Hi, I’m Nathalie Romero Castillo 😊. I’m here to help you gain more freedom and efficiency in your day-to-day operations. With a strong background in administrative support, customer service, and data entry, I’m ready to take tasks off your plate so you can focus on what matters most. Skills: Email handling File management Scheduling Research Translation (Spanish to English and vice versa) Outbound and inbound calls Database management Customer support (Shopify-Gorgias, Zendesk) Customer service ticket management Organizing and maintaining files and records Coordinating travel arrangements General administrative support (Notion, Trello, Asana, Airtable) Data input, listing and formatting Data validation and accuracy File conversion (PDF, Sheets, CSV) Platforms: Google Sheets Microsoft Office Suite G Suite Zendesk Gorgias Shopify I’m reliable, responsive, and committed to delivering quality work on time. Whether it’s managing emails, handling inquiries, or keeping your records in order, I’m here to make your life easier. Let’s work together to optimize your business!