Agbo T.

You became a healthcare provider to care for patients, so the administrative side of healthcare shouldn’t be what pulls you away from them. But somewhere between patient care, scheduling, documentation, and daily clinical operations, the admin work became a second full-time job. And quietly, it started taking your time, energy, and focus away from your patients. That’s where I come in. I’m a Medical Virtual Assistant with a clinical background as a Medical Laboratory Scientist and hands-on Executive Virtual Assistant experience supporting a US-based mental health telehealth clinic. I don’t just understand healthcare from the outside, I’ve worked inside it. I understand medical workflows, healthcare management, patient coordination, HIPAA compliance, and the level of accuracy required in clinical settings. I also understand what it costs when administrative tasks, communication, or documentation fall through the cracks. Here’s how I support healthcare providers and practices: • Appointment Scheduling & Calendar Management Managing patient scheduling, confirmations, follow-ups, reschedules, and meeting coordination to reduce no-shows and keep operations running smoothly. • Patient Communication & Customer Support Handling phone communication, email communication, and patient inquiries with professionalism, empathy, and strong communication etiquette while maintaining HIPAA compliance. • Medical Administrative Support Providing administrative support through EMR data entry, medical records management, referrals, intake coordination, file management, document organization, and accurate data entry. • Insurance Verification & Medical Billing Support Assisting with insurance verification, preauthorization, claims follow-up, accounts receivable support, payment processing, and other revenue cycle management tasks. • EMR / EHR & Healthcare Systems Support Experienced with Optimantra, DrChrono, IntakeQ and SimplePractice, with the ability to quickly learn new EMR, EHR, and medical records software including Epic Systems and eClinicalWorks. • Executive & Workflow Support Supporting providers with executive support, email management, task coordination, workflow management, administrative operations, and process improvement to help practices run efficiently. I’m also proficient in Google Workspace, Microsoft Office, Google Docs, Google Sheets, and other virtual assistance tools used in modern healthcare practices. Your patients deserve your full attention. Let me handle the administrative side so you can focus on patient care. Please send me a message or invite me to your job posting. I’d be happy to support your practice.