Nari Ratih N.

I help ecommerce brands, small businesses, and busy professionals stay organized by handling the customer, administrative, and operational tasks that keep day-to-day work moving. I’m a Top Rated Virtual Assistant with hands-on experience in ecommerce support, administrative assistance, customer service, data management, and content operations. Here’s what I can help with: ECOMMERCE AND CUSTOMER SUPPORT - Customer email and chat support - Order and shipping status checking - Returns, exchanges, and refunds - Customer issue resolution - Customer follow-ups - Warehouse and order coordination ADMINISTRATIVE AND OPERATIONS SUPPORT - Data entry and spreadsheet management - Email and calendar management - Internet research - File and document organization - Data cleanup and updating - Task and project coordination - Recurring administrative work - Internal follow-ups and record keeping I also have experience handling high-volume content operations, including 1,500+ Naver posts per month, requiring consistent execution, accuracy, and attention to detail. My previous experience also includes supporting executives, creative businesses, galleries, exhibitions, and event projects, giving me experience working with different teams, managing details, and keeping tasks organized. For occasional creative support, I can also assist with Adobe Illustrator, Photoshop, Canva, and CorelDRAW for basic graphic and digital asset tasks. TOOLS: Google Workspace, Microsoft Office, Shopify, Notion, Todoist, Slack, Zoom, Adobe Illustrator, Adobe Photoshop, Canva, and CorelDRAW. I’m comfortable learning new systems quickly, working independently, and communicating clearly when something needs attention. If you need reliable support with customers, orders, administration, or day-to-day operations, feel free to reach out.