Bijoy M.

𝐙𝐨𝐡𝐨 𝐂𝐑𝐌 & 𝐅𝐢𝐧𝐚𝐧𝐜𝐞 𝐄𝐱𝐩𝐞𝐫𝐭 | 𝟑× 𝐙𝐨𝐡𝐨𝐥𝐢𝐜𝐬 𝐒𝐩𝐞𝐚𝐤𝐞𝐫 | 𝐀𝐈 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭 | 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 𝐘𝐞𝐥𝐨𝐁𝐚𝐬𝐞 After 7+ years inside Zoho HQ moving from product expert to trainer to core implementation lead. I now help companies on Upwork replace their patchwork of apps with one intelligent, self optimizing system. So far I’ve guided 200+ businesses in 20+ countries through smooth Zoho rollouts and build systems that think, adapt, and scale. Here’s what I bring to the table: 𝐙𝐨𝐡𝐨 𝐎𝐧𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: From CRM, Books, Inventory, Desk, and Campaigns to Creator and Flow. I'll set up everything based on how your business works. 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: * Smart agents using the Deep Agent Platform * Automated workflows via n8n, Make, Zapier, and Zoho Flow * Deluge scripting and API-based automations that cut hours of manual work 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: * Customer journey building using GoZen * Lead nurturing, list segmentation, and email automation with Zoho Campaigns 𝐓𝐞𝐦𝐩𝐥𝐚𝐭𝐞𝐬 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: * Pixel perfect templates, webforms, and portals via HTML & CSS * Custom marketplace apps and multi-platform integration 𝐃𝐚𝐭𝐚 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Move your data cleanly from platforms like Salesforce, QuickBooks, Xero, HubSpot, Zendesk, and Google Drive ,no downtime, no errors. 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Live workshops, process documentation, and on demand support to make sure your team actually uses what we build. 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐓𝐫𝐮𝐬𝐭 𝐌𝐞 ? 7+ years inside Zoho Corporation HQ, directly involved in product customization / implementation and training Core team member in Zoho Finance & Creator customization worked with automation features before they were mainstream 100+ successful Zoho implementations, with video testimonials featured on Zoho’s official YouTube channel Top Rated on Upwork, trusted by 100+ businesses Known for fast communication, clean delivery, and clear documentation 𝐓𝐨𝐨𝐥 𝐒𝐭𝐚𝐜𝐤: Zoho CRM • Zoho Books • Zoho Inventory • Zoho Creator • Zoho Desk • Zoho Campaigns • Zoho SalesIQ • Zoho Flow • Zoho Analytics • GoZen • Deep Agent • Make • n8n • Zapier • Google Workspace • Microsoft 365 𝐋𝐞𝐭’𝐬 𝐭𝐚𝐥𝐤 𝐢𝐟 𝐲𝐨𝐮’𝐫𝐞: Tired of juggling disconnected tools Ready to embed AI into your operations