Whirlpaul Aye Jikan R.

I am an experienced Virtual Assistant specializing in property management, Worked at Virtually Incredible as a Phone Tender/Emergency Line/Virtual Assistant/Leasing Assistant. My previous roles include positions at Stadium District Flats Leasing Residential Real Estate (September 15, 2023 – March 15, 2024) and Modern City Management (June 14, 2023 – September 9, 2023), where I provided phone and email support, marketed properties, screened applications, assisted with leases and renewals, coordinated maintenance requests, managed tenant turnovers, conducted tenant background checks, handled tenant communications, and supported admin tasks and office operations. Additionally, I have a strong background in customer service and credentialing from my time at Teletech Philippines - Iloilo Site, where I served as a Customer Care Specialist, Assistant Trainer, Senior Service Delivery Specialist (Assistant Team Leader), and Intern Team Leader. At Reed Elsevier Philippines - Iloilo Site, I worked as a Consumer Advocacy Representative and Credentialing Analyst. By leveraging my extensive experience and strengths, I am confident in my ability to provide exceptional support and contribute to the efficiency of property management operations. Objective To seek new challenges where my knowledge, skills, experience, and innovation may be applied in a new dimension. My key strengths are: Customer Service: Excellent at understanding and meeting tenant needs. Organizational Skills: Highly organized with great time management. Communication: Strong verbal and written communication skills. Technical Proficiency: Skilled in various property management and communication tools. Adaptability: Quick to adapt to new roles and tasks. My tasks include: Providing phone and email support for tenants Marketing vacancies and screening applications Assisting with leasing processes Coordinating maintenance requests Managing tenant turnover Conducting tenant screenings Handling tenant communications Performing administrative tasks and key office support