Jessica C.
Operations & Implementation Lead | HubSpot, CRM Data & Exec Support
Founders and operators waste too much time wrestling with messy HubSpot data, broken workflows, and disjointed daily operations. I step in as your right hand to clean up your CRM, run your outreach campaigns, build SOPs, and handle executive support so you can focus on scaling. WHAT I HANDLE HUBSPOT & CRM DATA CLEANUP — Full portal audits, custom property mapping, active workflow automation, list segmentation, deduplication, and record exports/imports. HubSpot certified in Email Marketing and Data Integrations. EMAIL CAMPAIGN SETUP & OUTREACH — End-to-end campaign execution, lead generation, targeted prospect list building, verified contact enrichment (emails, LinkedIn profiles), and AI-assisted content workflows. SYSTEMS, SOPS & PROCESS OPTIMIZATION — Building, documenting, and maintaining standardized workflows, checklists, templates, and internal knowledge bases across ClickUp, Notion, Slack, and Google Workspace. EXECUTIVE SUPPORT & OPERATIONS — Strategic inbox and calendar management, meeting coordination, turning meeting notes into action items, task routing/delegation, daily founder briefings, and proactive team follow-ups. BILINGUAL — Native English and Spanish. I build and run operations and outreach in both, including LATAM and US market campaigns. WHERE THIS COMES FROM Growth Operations Lead (Healthcare Advisory Firm): Ownership of end-to-end HubSpot campaigns, AI workflows, CRM cleanup, and targeted prospect research for C-suite outreach. Technical Project Manager (Global Enterprise Tech Leader): Coordinated enterprise-level account upgrades, scheduled engineering resources, and built complex project timetables for highly sensitive, top-tier accounts. Operations & Research Specialist (High-Growth Tech Startup): Managed complex data gathering in Salesforce, competitive market analysis, and remote contractor coordination. Upwork Track Record: 3,500+ hours logged, 100% Job Success Score, and Top Rated Plus status. HOW I WORK Direct about timelines. I ask questions early instead of guessing, flag bottlenecks while they are small, and make sure every task has a clear owner and deadline. If you have a HubSpot portal sitting half-used, an outreach list that needs building, or a founder environment that needs clean systems and execution—message me and tell me what you're looking to solve.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $35,246$35k
$5.6k in the last 6 months
Across 4 contracts
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Data Mining
Ranked by MRR among everyone on Upwork with the skill.
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