Mary Joy Pareja C.

I have experience in Customer Service Support and used to be a detail-oriented Healthcare Appointment Setter with experience supporting medical groups and clinics in managing patient scheduling, confirmations, and administrative coordination. I understand the importance of accuracy, confidentiality, and efficiency in a healthcare setting. I specialize in: ✔ Appointment scheduling and calendar management ✔ Patient intake and verification ✔ Insurance eligibility checks ✔ Referral coordination ✔ Handling inbound and outbound patient calls ✔ HIPAA-conscious communication ✔ Following structured workflows and SOPs I take pride in carefully following instructions, adhering to clinic protocols, and ensuring that every task is completed with accuracy and professionalism. I understand that in healthcare, small details matter — whether it’s verifying insurance information, confirming appointment times, or documenting patient interactions correctly. I am reliable, organized, and committed to delivering high-quality support that helps medical providers focus on patient care while I manage the administrative flow smoothly.