Kosiso Gift O.
STR Operations Expert | Guesty | OwnerRez | 5 - Star Guest Support
Most STR hosts have the same problem and don't realise it until it's expensive. The system is broken. Or the communication is. Usually both. Double bookings that slipped through a channel sync nobody tested. Guest messages unanswered long enough to become a 3-star review. Automations built by someone who's unreachable now. A PMS that was "set up" but never actually configured to run. You fix one side. The other breaks. And you're back in the operation you were supposed to step away from. The reason this keeps happening: almost no one fixes both. Tech specialists don't run inboxes. VA's don't build PMS infrastructure. So hosts patch one, ignore the other, and wonder why scaling feels harder than it should. I build the system. I run the inbox. I've done it across 4 continents for operators managing 1 property to 80+. And the setups I deliver don't need touching again. Here's what that looks like in practice: • PMS Setup & Migration — Built to run. Not to be fixed. Guesty · Hostaway · OwnerRez · Hospitable · Lodgify · Beds24 — configured end-to-end. Listings, rates, roles, payment processing, channel connections. Every system live-tested and fully documented before handoff. You get something that works on day one and keeps working. • Channel Sync & Double Booking Prevention — Guaranteed. Not estimated. Airbnb · VRBO · BDC · Google Vacation Rentals — rate-mapped, synced, and stress-tested before a single key changes hands. "Should be fine" isn't in my vocabulary. Guaranteed is. • Guest Messaging Automation — Every touchpoint. Zero effort from you. Confirmation → pre-arrival → check-in → mid-stay → checkout → review request. Personalised to your brand, timed to the minute, triggered automatically. Your guests feel genuinely looked after. You don't lift a finger. • Inbox Management — 0 to 5 minutes. Every platform. No exceptions. I run your guest communication full-time. On-brand replies that protect your ratings. Damage claims filed, disputes handled, escalations resolved before they become bad reviews. Not on good days — every single stay, every single platform. • PMS Migration — Zero downtime. Zero revenue loss. Moving from Hostaway to OwnerRez? Guesty to Hospitable? I migrate listings, automations, guest data, and channel connections in any direction at any scale — without losing a booking, a message, or a night of revenue. Integrations I work with daily: PriceLabs · Breezeway · Turno · Hostfully · Stripe · Uplisting · Smoobu -What makes serious operators choose me over every other option: This is not a side service. Not a VA offering tech help on the side. Not someone who "also does STR." Short-term rental systems and guest operations is all I do — and that focus compounds. Every setup I've built, every migration I've run, every inbox I've managed makes the next one sharper. Operators across four continents have trusted me with portfolios from single units to 80+ properties in the last 12 months alone. The difference they notice isn’t just that things work. It’s that things keep working — and they stop getting pulled back in. ✔ Every system live-tested before handoff — no surprises after go-live ✔ Full documentation so your team can operate what I build ✔ Post-setup support included — I don’t invoice and disappear ✔ 0–5 minute guest response times — every day, no exceptions ✔ Complete status visibility — no chasing, no silence, no guessing If your operation has problems, they’re probably not mysterious. Tell me your platform, your property count, and the single thing that’s costing you the most time or money right now. I’ll send back a specific plan — not a pitch, not a discovery call, not a PDF. Just a clear scope of exactly what needs fixing and how I’d fix it. Usually within a few hours. That’s the whole process. One message starts it.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3k
Billed in all: $5,691$5.7k
$739 in the last 6 months
Across 6 contracts
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Search Engine Optimization
Ranked by MRR among everyone on Upwork with the skill.
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