Kosiso Gift O.

STR Automation & Operations Expert | Guesty . OwnerRez. Hostaway Setup

Your PMS should run your business. Right now it's running you — and you already know it. Double bookings nobody caught. Guest messages sitting hours unanswered. Automations half-built by someone who disappeared after the invoice. You didn't get into short-term rentals to babysit software and manage an inbox at midnight. Here’s the problem most hosts never solve: They fix the tech. Or they hire someone to handle guests. Almost nobody does both — which means the system breaks the communication, or the communication papers over a broken system. I do both. Completely. At the same time. That's not a positioning statement. It's what separates a host who's always reacting from one who's actually running a business. What changes the moment you hire me: ⚙️ Your PMS finally works — and stays working Full setup or migration across Guesty · Hostaway · OwnerRez · Hospitable · Lodgify · Beds24. Listings, rates, roles, payment processing, channel connections — built end-to-end, fully tested, fully documented. Handed over ready to run. Not ready to patch. 🔄 Zero double bookings. Not "should be fine." Guaranteed. Airbnb · VRBO · BDC · Google Vacation Rentals — rate-mapped, synced, and stress-tested before a single key changes hands. If it's not airtight, it doesn't go live. 🤖 Every guest touchpoint automated. You touch none of it. Confirmation → pre-arrival → check-in → mid-stay → checkout → review request. Personalised to your brand. Timed to the minute. Your guests feel looked after. You feel nothing — and that's exactly the point. 💬 0–5 minute response times. Every platform. Every day. I run your inbox. Professional, on-brand replies that turn difficult moments into 5-star reviews. Damage claims filed. Disputes handled. Escalations resolved before they cost you a rating. Not occasionally — every single stay. 🚚 Switching platforms? You won't lose a booking or a dollar. Hostaway → OwnerRez. Guesty → Hospitable. Any direction, any scale. Listings, automations, guest data, channel connections — migrated clean with zero downtime and zero revenue gaps. Integrations I work with daily: PriceLabs · Breezeway · Turno · Hostfully · Stripe · Uplisting · Smoobu Why operators running 20–80+ units hire me over generalists: This is my entire focus. Not VA work. Not general tech support. Not "I also do social media." Short-term rental systems and guest operations — exclusively. I've set up, migrated, and fully automated STR operations for solo hosts and multi-property operators across four continents in the last 12 months alone. The setups I build don't need fixing six months later. The inbox I manage doesn't miss messages at 2am. ✔ Every system live-tested before handoff — no broken automations discovered after go-live ✔ Full documentation delivered so your team can actually use what I build ✔ Post-setup support included — I don't disappear after delivery ✔ 0–5 minute guest response times — no exceptions, no off days ✔ You always know the status — no chasing, no silence -One message is all it takes to find out if we're the right fit. Tell me your platform, how many properties you manage, and the single biggest thing that's broken or missing right now. I'll send you a clear, specific scope — usually within a few hours. No discovery call. No pitch deck. Just a plan.