Rigoberto L.

Hello! I'm a bilingual (English/Spanish) Customer Support Specialist and Virtual Assistant with experience providing professional customer service, administrative support, and CRM management. I have experience handling customer inquiries, resolving account and billing issues, managing email communications, processing documentation, and coordinating with internal teams to ensure timely resolutions. I am highly organized, detail-oriented, and committed to delivering excellent customer experiences. My skills include: ✔ Customer Support (Email & Chat) ✔ Virtual Assistance ✔ CRM Management (HubSpot and similar platforms) ✔ Data Entry & Administrative Tasks ✔ Appointment Scheduling ✔ Lead Generation & Follow-Up ✔ Professional Email Communication ✔ Problem Resolution ✔ English & Spanish Support I pride myself on being reliable, responsive, and dedicated to helping businesses streamline their operations while providing outstanding service to their customers. If you're looking for someone who can support your team, manage customer communications, and handle administrative tasks efficiently, I'd be happy to help.