Surabhi S.

UX/CX researcher

With a PhD in Sociology, I am a seasoned UX/CX Consultant and Strategic Researcher with over 15 years of experience. By blending qualitative and quantitative data, I help businesses transform customer insights into growth. Outside my work, I am a certified Yoga Teacher. Services I offer are: User/Customer Experience Research • Customer Journey Optimization • User Research • Competitor Analysis • Customer Satisfaction Surveys Usability & UX Improvement • Usability Testing • UX Audit SEO & Online Presence Enhancement • SEO Audit • SEO-Driven Customer Strategy (Optimize customer journeys with an SEO focus) My clients describe me as enthusiastic, team-energiser, analytical and impact driven.