Skip to content
BackNov 7
Ruth A.
Upwork badge

Ruth A.

Online Reputation Manager |Trustpilot | Google Review | ORM Expert| G2

⭐⭐⭐⭐⭐"RUTH is exceptional as always! Every listing is thoroughly verified, and she goes above and beyond to offer valuable insights for optimizing GMB. Highly recommended!" 👋 Hi! I'm a Reputation Management Specialist & Project Manager with proven success helping brands build trust, improve online visibility, and grow through powerful review strategies and customer feedback systems. With experience at global brands like Nvidia, Swiss Life Holding, and Mido, I bring a mix of review generation, online reputation repair, customer insights, and project leadership that delivers results. ✅ What I Offer (and What Clients Hire Me For): ⭐ Online Reputation Management (ORM): Monitor, respond to, and improve reviews on Google, Trustpilot, Glassdoor, Yelp, G2, and more. 📈 Review Generation & Response Strategy: Create systems to increase 5-star reviews, manage negative feedback, and build customer loyalty. 💬 Customer Feedback Analysis: Turn real reviews into insights that enhance your product, service, or user experience. 📝 Literature & Content Review: Clear, professional assessments of internal or external communications to maintain brand credibility. 🗂️ Project Management & Virtual Assistance: Delivering projects on time, organized, and aligned with business goals—using tools like Trello, Asana, Notion, and more. 💼 Work Experience Snapshot: 🔹 Nvidia – Reputation Manager (Aug 2023 – Present) → Leading brand reputation strategy and review performance on major review platforms. 🔹 Swiss Life Holding – Product Manager (Jun 2022 – Jun 2023) → Collected and applied customer feedback to refine and improve product delivery and satisfaction. 🔹 Mido – Reputation Manager (Apr 2021 – Apr 2022) → Built and scaled review acquisition campaigns across platforms, improving online trust metrics. 🚀 Keywords That Describe Me: Reputation Management • Review Generation Expert • Trustpilot Specialist • Google Review Management • Online Presence Strategy • Brand Monitoring • Virtual Project Manager • ORM Consultant I’m passionate about helping businesses take control of their online narrative—turning reviews and feedback into assets that build trust and drive growth. 📩 Let’s discuss how I can support your brand. Message me today—let’s build your reputation the right way!

🇳🇬Lagos, Nigeria$15/hr100% JSS5.00 (1)Since Sep 2024

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#310,466 / 412k
🇳🇬Country#8,595 / 13.8k
Revenue, last 30 days
$0
Total earnings
$2.6k

Billed in all: $2.7k

World#310,466 / 412k
🇳🇬Country#8,595 / 13.8k
Per project
$653
Projects, last 6 months
0
World#209,850 / 412k
🇳🇬Country#8,972 / 13.8k
Projects in all
4
100% fixed0% hourly
World#283,741 / 412k
🇳🇬Country#10,709 / 13.8k

Earnings, last 30 days

$2.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,600$2,650$2,700$2,750Oct 8Oct 23Nov 7

Skills