Michael G.
Email Customer Service Agent Delivering Professional Solutions
My goal is to consistently excel in every role I undertake by delivering exceptional results through professionalism, commitment, and a strong work ethic. With almost a decade of experience in remote work, I have built solid expertise in customer service across various communication channels, including phone, email, and live chat support. Over the years, I have earned opportunities for growth and advancement through my dedication, reliability, and leadership capabilities. These experiences have strengthened my skills in communication, problem-solving, customer relations, team collaboration, and leadership. I take pride in giving my best in every responsibility assigned to me and continuously aim to exceed expectations. I am highly driven, adaptable, fast to learn new processes, and capable of thriving in challenging environments. In addition, I am willing to extend working hours whenever needed to ensure excellent service, quality outcomes, and customer satisfaction.
Earnings and projects
Last 6 months ÷ 5.3 months active (since May 2026)
Last 6 months: $6.6k
Billed in all: $7,160$7.2k
$6.6k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 9% in Google Docs
Ranked by MRR among everyone on Upwork with the skill.
- #132Google1,327 freelancers · 🇵🇭 #43Top 10%🇵🇭#43 of 368
- #155Email1,368 freelancers · 🇵🇭 #67Top 11%🇵🇭#67 of 514
- #693Google Docs8,007 freelancers · 🇵🇭 #336Top 9%🇵🇭#336 of 3,336
- #855Phone Support5,089 freelancers · 🇵🇭 #462Top 17%🇵🇭#462 of 2,568
- #1,066Zendesk5,908 freelancers · 🇵🇭 #574Top 18%🇵🇭#574 of 2,921
- #1,695Technical Support11,267 freelancers · 🇵🇭 #921Top 15%🇵🇭#921 of 6,366
- #2,683Shopify23,160 freelancers · 🇵🇭 #622Top 12%🇵🇭#622 of 4,292
- #4,945Customer Service37,167 freelancers · 🇵🇭 #2,579Top 13%🇵🇭#2,579 of 18,590