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Michael G.

Michael G.

Email Customer Service Agent Delivering Professional Solutions

My goal is to consistently excel in every role I undertake by delivering exceptional results through professionalism, commitment, and a strong work ethic. With almost a decade of experience in remote work, I have built solid expertise in customer service across various communication channels, including phone, email, and live chat support. Over the years, I have earned opportunities for growth and advancement through my dedication, reliability, and leadership capabilities. These experiences have strengthened my skills in communication, problem-solving, customer relations, team collaboration, and leadership. I take pride in giving my best in every responsibility assigned to me and continuously aim to exceed expectations. I am highly driven, adaptable, fast to learn new processes, and capable of thriving in challenging environments. In addition, I am willing to extend working hours whenever needed to ensure excellent service, quality outcomes, and customer satisfaction.

🇵🇭Rizal, Philippines$8/hr85% JSSSince Sep 2024

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 5.3 months active (since May 2026)

World#39,217 / 412k
🇵🇭Country#6,611 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $6.6k

World#34,272 / 412k
🇵🇭Country#6,127 / 56.3k
Total earnings
$6.7k

Billed in all: $7.2k

World#229,586 / 412k
🇵🇭Country#36,534 / 56.3k
Per project
$6.7k

$6.6k in the last 6 months

World#25,421 / 412k
🇵🇭Country#6,053 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$7.2k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5k$6k$7k$8kOct 9Oct 24Nov 8

Skill rankings: Top 9% in Google Docs

Ranked by MRR among everyone on Upwork with the skill.

  1. #132Google1,327 freelancers · 🇵🇭 #43Top 10%
  2. #155Email1,368 freelancers · 🇵🇭 #67Top 11%
  3. #693Google Docs8,007 freelancers · 🇵🇭 #336Top 9%
  4. #855Phone Support5,089 freelancers · 🇵🇭 #462Top 17%
  5. #1,066Zendesk5,908 freelancers · 🇵🇭 #574Top 18%
  6. #1,694Technical Support11,267 freelancers · 🇵🇭 #920Top 15%
  7. #2,682Shopify23,160 freelancers · 🇵🇭 #621Top 12%
  8. #4,943Customer Service37,167 freelancers · 🇵🇭 #2,577Top 13%